Senior Product Manager

Job Overview:

At Cloudways, the Product Manager is responsible for product planning and execution throughout the Product Life Cycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, marketing, and support to ensure customer satisfaction goals are met. The Product Manager also ensures that the product supports the company’s overall strategy and goals.

We are looking for someone who is passionate about working in a high-growth product company, rolling up their sleeves to get shit done, has a low tolerance for bullshit, and doesn’t shy away from convincing both business and cross-functional teams in order to deliver on their vision. 

What You’ll Be Doing:

• Define the product strategy and roadmap
• Manage the product throughout its lifecycle from concept to end-of-life
• Understand our context, think about the big picture, and how we achieve it through our product offering.
• Deeply understand different customer personas, the market, the competitive landscape, and the whole ecosystem.
• Represent the customer to the engineering team.
• Ensure that engineering, product and project management teams are working as ONE to deliver customer satisfaction.
• Take ownership of the implementation and maintenance of product lines/features. 
• Take complete ownership of assigned product lines/features from concept to end of life.
• Evangelize the product internally and externally
• Own product KPIs in alignment with engineering. Own product adoption.
• Closely work with the customer success teams to evolve the definition of “Ideal Customer Profile” and their “definition of success”. Help reduce “time to value/success” with help from customer success teams.
• Ensure documentation of all critical user/workflows and core processes.
• Ensure alignment between support and engineering and own “Platform-issues” KPIs.
• Own the design guidelines for the product and ensure its adherence and consistency. Own product UI/UX.
• Work with internal stakeholders and third parties to assess and establish partnerships
• Perform product demos to internal teams (and customers if needed) 

What You’ll Add

• Energy and Execution
• Strong sense of ownership and accountability.
• +5 years of experience with Product Management 
• Technical acumen
• Constructive and Critical thinker with Analytical mindset 
• Team player
• Experience with SaaS is a plus.
• Can think big and small.

Why You’ll Like Working for Cloudways:

We reward our employees. The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.

We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.

We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the Pakistan, these include health insurance, unlimited vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.

We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.