We are seeking a proactive and customer-focused individual to join our team as a Customer Support Specialist in our Tax Consulting division. In this role, you’ll be the first point of contact for clients needing assistance with sales tax, VAT, GST, and other tax-related issues in the e-commerce space. Your ability to explain complex tax regulations in a simple and friendly manner will help our clients stay compliant and confident.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via email, phone, and live chat.

  • Guide clients through tax registration, filing processes, and compliance requirements for various regions.

  • Collaborate with the tax consulting team to address client-specific tax concerns or escalate technical issues.

  • Help customers understand platform tools related to tax reporting, calculations, and automation.

  • Document client interactions and contribute to building a robust knowledge base.

  • Assist with onboarding and training for new clients using our tax compliance services or software.

Qualifications:

  • Prior experience in customer support, ideally within e-commerce, fintech, or tax consulting.

  • Basic understanding of e-commerce platforms (e.g., Shopify, Amazon, WooCommerce).

  • Familiarity with sales tax, VAT, or GST concepts is a strong plus.

  • Excellent communication skills – written and verbal.

  • Tech-savvy with the ability to quickly learn new platforms and tools.

  • Detail-oriented with strong organizational and problem-solving skills.

  • Multilingual abilities are a bonus.

What We Offer:

  • Competitive salary and performance-based incentives.

  • Opportunity to grow within a fast-paced, globally focused tax consulting team.

  • Training and mentorship from industry experts.

  • Flexible working hours and remote options.

  • Access to advanced tools and learning resources.

نوکری کی تفصیلات

صنعت:
کل عہدے:
6 آسامیاں
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
Saddar Town, کراچی, پاکستان
جنس:
مرد
عمر:
19 - 35 سال
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
تجربہ:
غیر تجربہ کار - 2 سال
اس سے پہلے درخواست دیجیۓ:
اپریل ۲۷, ۲۰۲۵
تاریخِ اِشاعت:
اپریل ۲۱, ۲۰۲۵

Digital Consultant

بی پی او · 11-50 ملازمین - کراچی

Digital consultant in July 2022 has taken the initiative to trouble-free the individuals, small business owners, and SMEs in their tax filing process without needing to engage expansive tax consultant because we believe in “Pay What You Think We Deserve”

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اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

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