Freelance Field Associate – Retail App Onboarding (Multiple Cities)

Dukan is on the lookout for enthusiastic and self-motivated Freelance Field Associates to join our team in various cities across Pakistan, including Karachi, Lahore, Faisalabad, Rawalpindi, and Multan. As a Freelance Field Associate, you will play a vital role in helping local retailers onboard to the Dukan App, a cutting-edge digital solution designed to empower shopkeepers by enabling them to receive payments, manage sales, and grow their businesses. This position offers flexible hours and the opportunity to work independently in your own city, making it an ideal choice for students, part-time workers, fresh graduates, or anyone seeking additional income. By leveraging your retail knowledge and strong customer service skills, you will facilitate the onboarding process and ensure shopkeepers are equipped with the necessary tools to succeed in their digital transformation. Your responsibilities will involve visiting local shops, assisting with the app's installation, and providing comprehensive training on its features. By promoting the benefits of the Dukan App, you will help enhance the digital capability of small businesses and contribute to their growth. With a competitive compensation structure that includes earnings per verified app install and attractive bonuses, this role offers both financial rewards and the satisfaction of supporting local entrepreneurs in adapting to modern sales practices. If you have a keen interest in technology, excellent communication skills, and a passion for helping others, we encourage you to apply and become a part of our mission to revolutionize the retail landscape in Pakistan.
Responsibilities

Conduct on-site visits to local retail shops, including kiryanas, electronics, pharmacies, and general stores to onboard them onto the Dukan App.
Assist shopkeepers with downloading, installing, and registering on the Dukan App, ensuring a smooth and efficient onboarding experience.
Educate shopkeepers on how to utilize the app for receiving payments through QR codes and tracking their sales effectively.
Provide clear explanations and training materials in Urdu to facilitate understanding of app features and functionalities.
Share your unique referral code with shopkeepers for tracking app installs and ensuring proper verification.
Maintain accurate records of daily app installs and report them via Google Form or WhatsApp while adhering to submission deadlines.
Communicate effectively with local shopkeepers, demonstrating great customer service and problem-solving skills.
Actively engage with shopkeepers to gather feedback and address any queries or concerns they may have regarding the app.
Achieve and exceed weekly targets for app installations, contributing to personal income through verified installs and performance bonuses.
Manage your own schedule to efficiently balance visits, training sessions, and follow-ups with shopkeepers across your designated area.

技能

Retail Knowledge Customer Service Basic IT Literacy Communication Skills Sales Techniques Problem Solving Point of Sale Systems

工作详细内容

全部职位:

1 发布

工作时间:

Work from Home

工作类型:

全职/长期工

工作地址:

巴基斯坦

性别:

没有偏好

电话预约已成功，我们的专家会在短时间内与你联系:

2年

在之前申请:

May 08, 2025

发布日期:

Apr 07, 2025

Dukan

· 100 员工 -

关注

With over 80% year-on-year growth, Pakistan's e-commerce industry growth is amongst the fastest globally. To realize the potential of this emerging new economy, Dukan.pk has launched a custom built app to help 5 million MSMEs (micro, small and medium enterprises) in Pakistan to digitize their business using a simple smartphone. The Dukan app enables micro and small sellers with a full-stack e-commerce platform that not only enables online selling, but also online payments, locally integrated delivery options, online marketing and access to sales and stock performance insights through the app. Managing khata, ordering stock from wholesalers and a dedicated POS for retail stores are some of the key features of the Dukan app, designed to enable and digitize the $160 Billion distribution and retail market in Pakistan. Retailers are also able to access credit, by applying for a loan through the Dukan app, for purchasing stock without affecting their cash flows.