Customer Service Executive

Global Routes Consultancy

۱۵ گھنٹے پہلے شائع ہوئی 98 نے دیکھا Report Job

PKR. 50,000 - 60,000/Month

You will be responsible for delivering excellent customer support by handling inquiries, resolving complaints, and providing accurate information about products or services. This role plays a key part in maintaining customer satisfaction and building strong client relationships.

Key Responsibilities:

Respond to customer inquiries via phone, email, chat, or in person.
Provide product or service information and address customer concerns promptly.
Resolve customer complaints efficiently and follow up to ensure satisfaction.
Maintain a positive, empathetic, and professional attitude toward customers.
Keep accurate records of customer interactions, transactions, feedback, and complaints.
Collaborate with internal teams (sales, technical support, etc.) to resolve issues.
Identify customer needs and provide appropriate solutions or alternatives.
Follow communication scripts, policies, and procedures.
Upsell or cross-sell products and services when appropriate.
Stay updated on product knowledge and service protocols.

Requirements:

Proven experience in a customer service or client-facing role.
Excellent communication and interpersonal skills.
Ability to handle pressure and resolve conflicts professionally.
Good computer skills and familiarity with CRM software is a plus.
High school diploma or equivalent required; a bachelor’s degree is preferred.
Multilingual skills (optional but beneficial).

مہارتیں

Conservation Awareness Cross-Cultural Communication Skills Customer Service Skills

نوکری کی تفصیلات

نوکری کا ذریعہ:

خواتین کیلئے نوکریاں

صنعت:

مشیران

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

اسلام آباد, پاکستان

جنس:

عورت

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

3 سال

اس سے پہلے درخواست دیجیۓ:

جون ۰۲, ۲۰۲۵

تاریخِ اِشاعت:

مئی ۰۱, ۲۰۲۵

Global Routes Consultancy

مشیران · 1-10 ملازمین - اسلام آباد

پیروی کریں

Global Routes Consultancy is a trusted leader in international visa and immigration services, dedicated to helping individuals, families, students, and professionals achieve their global aspirations. With expert knowledge of visa procedures and immigration laws across major countries including the USA, UK, Canada, Australia, and the Schengen region, we provide end-to-end support for study visas, work permits, tourist visas, PR (Permanent Residency), and business immigration. Our experienced consultants offer personalized guidance, accurate documentation assistance, and up-to-date information to ensure a smooth and successful visa application process. Whether you're pursuing higher education, career opportunities, international travel, or relocation, Global Visa Consultancy is your reliable partner on the journey to a better future abroad.