NetSuite Administrator

The NetSuite Administrator will work closely with the business to develop solutions that will improve processes, gain efficiencies, enhance analytics, and leverage the NetSuite platform. This position will be responsible for evolving current processes and workflows, support with data cleansing, developing new enhancements, training, building custom reports and configurations, working with third-party vendors, and owning the evolution of the NetSuite platform. The NetSuite Administrator will report directly to the Controller and work closely with the Project Management, Operations and Clinic stakeholders to provide expert knowledge and ensure that all issues have been resolved.

Must Haves

• Computer Science, Business Degree or any related Bachelors Degree. Technical degree preferred.
• 5 - 7 years hands on experience with NetSuite customizations and data migration
• Experience executing with ability for overseeing NetSuite development for integration, implementation, and testing
• Can provide on-going systems and technical support for the NetSuite system
• Experience with consolidations and intercompany transactions
• Able to provide support with inventory management
• Strong understanding of billing, payments, A/R, general ledger,revenue recognition, planning, accounting, and financial reporting
• Can exercise strong problem-solving skills, and analytical thinking
• Can confidently provide support and user training across departments
• Communicate issues, enhancements, and ROI with the Business and senior leadership
• NetSuite ERP program with prior experience with NetSuite CRM and eCommerce
• Stay current on upcoming releases and communicate changes/enhancements to the Business
• Provide training to operations staff and monitor change management
• Facilitate testing company & clinic-wide for ongoing system validation 
• Processes and interprets complex and/or less clearly defined issues
• Identifies problems and possible solutions for complex situations; takes appropriate action to resolve by applying technically sound and efficient solutions
• Interprets, monitors, and analyzes data to resolve inconsistencies in non routine research/data
• Makes decisions within broad functional or vertical guidelines
• Creates regular reporting, presentation and roadmaps for progress against plans, tasks, and future state suggestions, respectively.
• May provide guidance/direction/training to any stakeholder
• Initiates relationships within Finance, Project Management and Operations Teams
• May be responsible for projects of high-level complexity and/or on a large scale
• Could have a major impact on consulting, delivery, and product management
• Responsible for recommending adjustments to processes or systems that improve the effectiveness of the use of NetSuite
• May be required to apply discretion within broad operational boundaries and procedures when deciding on solutions
• Exercises independent judgment in determining how work is performed; may communicate issues and progress weekly.
• Recommends exceptions to policy and procedure

Responsibilities

• Drive, request, evaluate and develop structural and design solutions for the NetSuite application
• Develops, tests, and deploys customizations, custom objects, and new functionality based on evolving business needs
• Enhances existing functionality and improves processes within NetSuite and refers these to Finance, Project Management and Operations Teams
• Customizes NetSuite fields, page layouts, record types, reports, and dashboards
• Maintains users, roles, security, profiles, workflow rules
• Works with multiple teams on roadmap projects involving financial applications and processes
• Researches and analyzes application behaviors and improves performance and stability
• Repairs and recovers from hardware or software failures
• Coordinates and communicates with impacted user groups
• Configures NetSuite to align to company use of forms, field, and customer records to manage unique business process requirements
• Ensures business and functional requirements are properly configured in NetSuite
• Works with business groups to design changes to existing systems and integrates new systems into infrastructure if needed
• Works alongside the management team to implement process improvements with systematicsolutions
• Comprehends, articulates, and documents needed customization, reports, and capabilities