Position Overview: 

As a PHP WordPress Technical Support Specialist, you will play a pivotal role in providing top-notch customer support by promptly addressing and resolving the issues our clients encounter. Your technical proficiency will be the cornerstone of delivering effective solutions to ensure customer satisfaction.

Responsibilities:

  • Swiftly troubleshoot and resolve various website-related issues faced by clients.
  • Provide exceptional customer support by promptly addressing queries and concerns.
  • Collaborate with clients to understand their technical challenges and offer effective solutions.
  • Monitor live websites' performance and proactively identify potential issues.
  • Work closely with the development team to communicate and address complex technical problems.
  • Maintain clear and concise documentation of client interactions and solutions provided.

Requirements:

  • Bachelor’s degree in Software Engineering, Computer Science, or Information Technology is required.
  • 3 to 6 months of experience in PHP/WordPress Development.
  • Proficiency in programming languages, particularly PHP.
  • Strong problem-solving skills and a keen eye for detail.
  • Familiarity with web technologies including HTML, JavaScript, CSS, and Bootstrap.
  • Basic understanding of SQL programming, database design, and various E-commerce platforms (e.g., WooCommerce, Magento, Shopify).
  • Basic experience with debugging tools and processes.
  • Excellent communication abilities in both Urdu and English.

Benefits: 

  • Flexible work schedule to promote work-life balance.
  • Paid time off for rest and rejuvenation.
  • Provision for parental leave to support family priorities.
  • Professional development assistance to foster continuous learning.

Schedule:

Workdays: Monday to Saturday

Supplemental Pay Types: 

Bonus pay to recognize and reward exceptional contributions.

If you are a proactive PHP/WordPress Developer with a passion for troubleshooting and resolving technical challenges, while delivering exceptional customer support, we encourage you to apply. Join us at HOSTERA to be a crucial part of our team, contributing to both technical excellence and customer satisfaction.

نوکری کی تفصیلات

کل عہدے:
6 آسامیاں
نوکری کی شفٹ:
گردشی
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
تجربہ:
غیر تجربہ کار - 1 سال
اس سے پہلے درخواست دیجیۓ:
جنوری ۱۴, ۲۰۲۴
تاریخِ اِشاعت:
دسمبر ۱۴, ۲۰۲۳

Hostera

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - بھاولپور

Hostera is a leading web hosting company known for delivering top-notch hosting solutions to businesses of all sizes. Our commitment to quality, reliability, and security has made us a trusted partner for numerous clients worldwide.

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