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We are seeking a hands-on, tech-savvy Application Support Specialist to manage and support our core business systems, ERP, WMS, and related applications
Key Responsibilities:
Serve as the go-to resource for ERP and WMS support (user access, workflow troubleshooting, system configurations) Work closely with operations, purchasing, and finance teams to resolve application issues and improve workflowsCoordinate with software vendors for escalated support or feature rolloutsTrain new users and create system documentationSupport data cleanup, reporting, and light automation using Excel or basic SQL
Qualifications :
- 3+ years of experience in IT, Application Support, or Technical Support rolesFamiliarity with ERP or WMS platforms (e.g., NetSuite, SAP, Microsoft Dynamics, etc)
- Hands-on experience with POS systems, Zebra/Honeywell label printers, and scanners.
- Comfortable troubleshooting hardware and basic networking issues
- Proficient with Microsoft Excel; basic knowledge of SQL or report building a plus
- Strong communication and documentation skills
- Able to work on-site and support warehouse and retail teams directly
Preferred But Not Required:
- CompTIA A+, Network+, or equivalent certifications
- Experience in wholesale, distribution, or retail environments
- Familiarity with EDI, barcode systems, or inventory workflows
Other Details:
Experience 3+ years
Timings US timezone
HR WAYS (PRIVATE) LIMITED
HR WAYS (PRIVATE) LIMITED
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