Responsible for managing and recovering overdue loan payments from clients. The role involves contacting defaulters, negotiating repayment terms, and ensuring timely collection of outstanding dues while maintaining a professional and customer-friendly approach.
Key Responsibilities:
Follow up with clients for overdue loan payments
Negotiate repayment plans in line with company policies
Maintain accurate records of communication and collections
Collaborate with legal teams for escalated recovery cases
Provide regular recovery reports to management
Requirements:
Strong communication and negotiation skills
Knowledge of loan and credit procedures
Previous experience in collections or finance is a plus