Join our TeamWe are looking for an Information and Communication Technology (ICT) Program Director (PD) who will lead number of projects in the CSS (Cloud Software Services) BOS domain (BSS/OSS)) towards its goal in terms of scope, time, costs, and quality in accordance with the agreement made with the project sponsor. You will ensure that a contract for products and/or services is delivered to the satisfaction of Customer, Program sponsor and Ericsson. To be successful, you will record details and clarify the project scope, secure the necessary resources and plan and monitor all necessary activities. Depending on the project category and complexity, you will be active participant in the project governance group and engage Stakeholders.ResponsibilitiesBuild a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.). Daily presence at customer site, becoming a sort of Ericsson “agent” at the customer premise to increase the customer’s trust in Ericsson as a Partner.Manage projects operational relationships with the customer, arranging meetings, customer events and ensuring a high level of customer satisfactionBe responsible for contract fulfillment, establish the program organization, clarify scope and secure vital resources at the right cost levelSecure delivery compliance to both contractual and business case requirementsManage program scope and change requests meticulously, ensuring all changes are assessed for impact, approved through proper governance, and fully documented with supporting evidence to maintain transparency and audit readiness.Need hands-on .Need ICT, BSS proficiency and proven track record in Operator Transformation Programs and Projects with minimum budget of 10MUSD.Min years of .Areas of Expertise: Ericsson Charging, Ericsson Billing, Ericsson Mediation, vNF, cNF implementationsCertification: PMI© project manager certification (PMP)Proven problem-solving skills and good in written & spoken communicationCustomer focused and desire understand business and customer needsProfessional attitude with solid ability to prioritize, manage time and deliver resultsGood team player with high interpersonal skillsAdditional Requirements....Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different . We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.Primary country and