Restaurant Manager

Job Summary
We are seeking a dedicated and experienced Restaurant Manager to oversee the daily operations of our establishment, ensuring exceptional service and customer satisfaction. The ideal candidate will lead both front-of-house and back-of-house teams, maintain high standards of hygiene and food quality, and drive operational efficiency. This role requires strong leadership, excellent communication skills, and the ability to manage multiple responsibilities in a fast-paced environment.

Key Responsibilities
The Restaurant Manager will be responsible for supervising all aspects of daily restaurant operations. This includes leading and managing the front-of-house and back-of-house teams by handling scheduling, training, and conducting performance evaluations to foster a motivated and high-performing workforce. Maintaining impeccable standards of hygiene, food quality, and customer service is essential to uphold the restaurant’s reputation.

Handling customer feedback with professionalism and resolving complaints promptly is a critical part of this role to ensure a positive dining experience. The manager will also oversee inventory management, including ordering supplies and maintaining strong vendor relationships to guarantee smooth supply chain operations.

Implementing and monitoring standard operating procedures (SOPs) will be necessary to ensure consistency and efficiency across all restaurant functions. Compliance with food safety, health, and safety regulations must be strictly maintained to meet legal and company standards.

Collaboration with chefs and kitchen staff is key to ensuring menu consistency and timely food preparation. The manager will prepare daily sales reports, manage budgeting, and control costs to optimize profitability. Additionally, promoting the restaurant through marketing initiatives and engaging with the local community will help enhance brand visibility and attract new customers.

Required Qualifications
Candidates must demonstrate strong leadership skills with the ability to communicate effectively and build positive relationships with team members and customers alike. Excellent problem-solving and organizational abilities are essential to manage the dynamic demands of the restaurant environment.

Proficiency in restaurant management software and POS systems is required to efficiently handle operational tasks. Flexibility to work varied hours, including evenings, weekends, and holidays, is necessary to meet the needs of the business.

Preferred Qualifications and Benefits
Knowledge of Japanese cuisine and culture is considered a valuable asset, as it will contribute to a deeper understanding of the menu and customer expectations. While not mandatory, this expertise will enhance the overall guest experience and support the restaurant’s unique identity.

This position offers the opportunity to lead a vibrant team in a reputable restaurant setting, with the chance to develop professionally in the hospitality industry. Candidates passionate about delivering exceptional dining experiences and operational excellence are encouraged to apply.