Job Summary
We are seeking a proactive and results-driven Account Manager to oversee and nurture relationships with our wholesale and B2B retail clients. The ideal candidate will be responsible for managing key accounts, ensuring smooth order processing, and driving sales growth. This role requires a strategic thinker with excellent communication skills who can collaborate effectively across teams to maintain strong partnerships and maximize market presence.
Key Responsibilities
- Manage and develop relationships with wholesale and B2B retail accounts, acting as the primary point of contact to ensure client satisfaction and long-term partnership success.
- Oversee the entire order lifecycle, ensuring timely processing, accurate delivery, and consistent stock availability to meet client demands.
- Achieve and exceed sales targets by identifying growth opportunities within assigned key accounts and implementing strategies to drive revenue.
- Plan and execute trade promotions to enhance product visibility and increase sales in-store, working closely with marketing and sales teams.
- Collaborate with supply chain and distribution departments to coordinate inventory levels, delivery schedules, and resolve any logistical challenges.
- Monitor market trends, competitor activities, and pricing strategies to provide insights that support competitive positioning and account growth.
- Address and resolve client issues promptly and professionally, maintaining a high level of customer service and fostering strong, trust-based relationships.
Required Qualifications
- Proven experience in managing wholesale and B2B retail accounts, with a track record of meeting or exceeding sales targets.
- Strong understanding of order processing, supply chain coordination, and inventory management.
- Excellent communication and interpersonal skills, capable of building and maintaining effective client relationships.
- Ability to analyze market trends and competitor behavior to inform strategic decisions.
- Problem-solving skills with a customer-focused approach to quickly resolve issues.
- Proficiency in relevant software tools for order management and CRM systems.
Preferred Qualifications and Benefits
While not explicitly stated, candidates with additional experience in trade promotion execution and cross-functional team collaboration will be highly valued. Benefits and further details will be discussed during the interview process.
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This role offers an exciting opportunity to contribute directly to business growth by managing key accounts and ensuring operational excellence. If you are a motivated professional with a passion for client management and sales, we encourage you to apply.