Call Center Sales Supervisor

HDH Telecommunications

۲ دن پہلے شائع ہوئی 17 نے دیکھا Report Job

PKR. 80,000 - 80,000/Month

Job Summary
We are seeking a dynamic and results-driven Sales Team Leader to supervise and guide a team of sales agents in achieving ambitious sales targets. The ideal candidate will have a strong background in outbound sales and cold calling, coupled with proven leadership skills to motivate and develop a high-performing team. This role requires a hands-on leader who can manage daily operations, enhance sales strategies, and ensure compliance with company standards, all while fostering a positive and productive work environment.

Key Responsibilities
As a Sales Team Leader, you will be responsible for overseeing the daily activities of your sales agents to meet and exceed daily, weekly, and monthly sales goals. You will monitor individual and team performance closely, providing ongoing coaching, training, and constructive feedback to help agents improve their skills and results. Developing effective sales scripts, strategies, and call structures will be essential to boost conversion rates and overall team success.

You will ensure that all team members adhere strictly to company policies, quality standards, and compliance guidelines, maintaining the integrity and professionalism of the sales process. Preparing detailed performance reports and communicating key updates to senior management will be a critical part of your role, enabling data-driven decision-making.

Additionally, you will assist in recruiting, onboarding, and training new sales agents, ensuring they are equipped with the knowledge and tools necessary to succeed. Identifying challenges within the team and implementing practical solutions to enhance productivity and morale will be vital. Maintaining a positive, motivating, and supportive work environment will help drive sustained team engagement and success.

Required Qualifications
- Extensive experience in cold calling and outbound sales, demonstrating a track record of meeting or exceeding sales targets.
- Proven leadership abilities with strong communication and interpersonal skills to effectively manage and inspire a sales team.
- Demonstrated capability to coach, mentor, and motivate team members to achieve and surpass sales objectives.
- Excellent organizational and problem-solving skills to manage multiple priorities and resolve issues efficiently.
- Proficiency in CRM platforms and call center software, ensuring smooth operational workflows and accurate data management.

Preferred Qualifications and Benefits
While not explicitly stated, candidates with additional experience in sales strategy development, advanced data analysis, or a background in a similar industry will be highly regarded. Benefits typically include opportunities for professional growth, performance-based incentives, and a collaborative work culture that values innovation and teamwork.

If you are a proactive leader with a passion for sales and team development, we invite you to apply and contribute to our company’s continued growth and success.