Customer Support Coordinator

Think Higher Consultants

گزشتہ کل شائع ہوئی 21 نے دیکھا Report Job

PKR. 45,000 - 45,000/Month

Job Summary
We are looking for a committed and detail-oriented Customer Support Coordinator to join our team and play a vital role in ensuring the smooth operation of our office. The ideal candidate will provide comprehensive administrative support, coordinate daily activities, manage correspondence, and assist team members with various clerical duties. This position requires excellent communication skills, proficiency in MS Word, and a minimum of two years’ experience in a similar role. The successful candidate will contribute significantly to maintaining an organized and efficient work environment.

Key Responsibilities
The Customer Support Coordinator will handle a variety of administrative and support tasks to keep office operations running seamlessly. Responsibilities include providing general clerical support such as mailing, scanning, and copying documents. The coordinator will regularly follow up with clients to ensure timely communication and quick resolution of inquiries. Preparing, managing, and filing official documents and reports using MS Word is a key part of the role.

Additionally, the coordinator will assist in planning and executing office activities, meetings, and events to foster a productive workplace. Handling incoming calls, emails, and other communications professionally and promptly is essential. Maintaining accurate records of office expenses, client interactions, and other important documentation will also be required.

Supporting team members with daily tasks such as managing appointments, schedules, and travel arrangements is another important responsibility. The coordinator will assist in the onboarding process for new employees by preparing necessary paperwork and coordinating orientation sessions. Managing office supplies and inventory to ensure the office remains well-stocked is critical, as is coordinating with vendors and service providers for office maintenance and supplies. Lastly, the role involves assisting in the preparation of reports and presentations for management as needed.

Required Qualifications
Candidates must hold a Bachelor’s degree in Education or a related field. A minimum of two years’ experience in an administrative or customer support role is essential. Proficiency in MS Word and other MS Office applications is required to efficiently manage documentation and correspondence. Strong verbal and written communication skills are necessary to interact effectively with clients and team members.

Organizational skills and the ability to manage time efficiently are critical for handling multiple tasks simultaneously. Attention to detail and the capacity to multitask effectively will ensure accuracy and productivity in this fast-paced role.

Preferred Qualifications and Benefits
While not explicitly stated, candidates with additional experience in office coordination or customer service will be well-positioned for success in this role. This is a full-time, on-site position, which allows for direct collaboration and support within the office environment.

The monthly salary for this position ranges from Rs45,000 to Rs60,000, reflecting the candidate’s experience and qualifications. Working on-site provides the opportunity to engage closely with the team and contribute to a dynamic and supportive workplace culture.

If you are a proactive individual with a passion for administrative excellence and customer support, we encourage you to apply and become an integral part of our team.