Job Summary
Omni Academy & Consulting, a recognized leader in the training and development sector, is looking for a dedicated Service Operation Coordinator to join our vibrant team. We provide a broad spectrum of implementation and consulting services globally, including web development, Oracle ERP Fusion Cloud, SIEBEL CRM, data science, AI, and PRA Technology product support. Our mission is to empower both individuals and organizations through cutting-edge solutions. The Service Operation Coordinator will be instrumental in supporting our financial strategy and managing essential administrative tasks to ensure seamless service operations.
Key Responsibilities
The Service Operation Coordinator will oversee daily service operations to maintain an efficient and productive workflow. This role involves monitoring service delivery standards and implementing improvements to align with organizational objectives. You will work closely with various team members to identify operational challenges and develop effective solutions. Maintaining accurate records and preparing detailed reports on service performance metrics will be a critical part of your duties. Additionally, you will assist in the onboarding and training of new staff, ensuring they are well-versed in service procedures and protocols.
Required Qualifications
Candidates must hold a Bachelor’s degree in Business Administration, Operations Management, or a related discipline. Proven experience in service operations or a comparable role is essential. The ideal candidate will demonstrate strong analytical and problem-solving abilities to effectively address operational issues. Excellent communication and interpersonal skills are necessary to foster teamwork and engage with stakeholders at various levels. Additionally, the ability to manage multiple tasks simultaneously and prioritize responsibilities efficiently is crucial for success in this role.
Location and Compensation
This is a full-time, on-site position located at Civic Center, Bahria Town. The monthly salary for this role is Rs. 40,000.
Omni Academy & Consulting is committed to creating a collaborative work environment that encourages innovation and professional development. If you are driven to contribute to a forward-thinking organization and meet the qualifications outlined above, we encourage you to apply for this rewarding opportunity.