Client Services Representative

Job Summary
Crossroad Consultants is a vibrant and expanding organization committed to delivering outstanding service and building lasting client relationships. We are seeking a professional, approachable, and reliable Front Desk Associate to join our team. This position is crucial as the initial point of contact for clients and visitors, helping to establish a welcoming atmosphere and ensuring smooth office operations.

Key Responsibilities
The Front Desk Associate will warmly greet clients, guests, and staff, representing the company with professionalism and friendliness. You will be responsible for promptly answering and directing incoming phone calls and emails, ensuring effective communication flow. Maintaining the cleanliness and organization of the front desk area and common spaces is essential to uphold a polished and professional office environment.

You will also manage appointment scheduling and calendar systems, demonstrating strong organizational skills to keep daily operations running efficiently. In addition, the role involves assisting with various administrative and clerical duties as required, supporting internal teams with coordination and communication to facilitate seamless day-to-day activities.

Required Qualifications
Candidates must possess excellent verbal and written communication skills to interact effectively with clients and colleagues. Strong interpersonal abilities and a customer-first mindset are essential to create positive experiences for everyone who contacts or visits the office. Basic computer skills and familiarity with standard office software are required to handle scheduling, correspondence, and other administrative tasks efficiently.

Reliability, punctuality, and attention to detail are critical attributes for success in this role, ensuring that all responsibilities are handled with care and professionalism.

Preferred Qualifications and Benefits
Previous experience in a front desk, receptionist, or customer service position is preferred, as it will help you adapt quickly and perform confidently in this role. This is a full-time, in-person position, offering a stable work environment where you can grow and contribute meaningfully to the team.

Compensation for this role ranges from Rs40.00 to Rs65.00 per month, reflecting the candidate’s experience and skills.

If you are a motivated individual who thrives in a fast-paced setting and values delivering excellent customer service, we invite you to apply and become an integral part of Crossroad Consultants. Join us in creating a positive and efficient workplace where every visitor feels welcomed and every team member is supported.