Front Desk Associate

Job Summary
Crossroad Consultants is a vibrant and growing organization committed to delivering outstanding service and building lasting client relationships. We are currently looking for a professional, approachable, and reliable Front Desk Associate to become an integral part of our team. This position acts as the initial point of contact for clients and visitors, playing a crucial role in establishing a welcoming atmosphere and ensuring smooth daily operations.

Key Responsibilities
The Front Desk Associate will warmly greet and welcome all clients, guests, and staff, setting a positive tone from the moment they enter our office. Handling incoming phone calls and emails promptly and directing them appropriately is essential to maintaining efficient communication. The role also involves keeping the front desk and surrounding common areas clean, organized, and presentable at all times. Managing appointment scheduling and calendar systems accurately is a key function to support the smooth flow of meetings and client interactions. Additionally, the associate will assist with various administrative and clerical tasks as required, providing vital support to internal teams by facilitating day-to-day coordination and communication.

Required Qualifications
Candidates must possess excellent verbal and written communication skills to interact effectively with clients and colleagues. Strong interpersonal abilities combined with a customer-first mindset are critical to delivering exceptional service. Basic computer skills and familiarity with standard office software are necessary to perform scheduling and administrative duties efficiently. The ideal candidate will demonstrate reliability, punctuality, and a keen attention to detail, ensuring that all tasks are completed accurately and on time.

Preferred Qualifications and Benefits
Previous experience in a front desk, receptionist, or customer service role is highly preferred, as it equips candidates with the skills needed to thrive in this position. This is a full-time, in-person role, offering the opportunity to work closely with a professional and supportive team. Compensation for this position ranges from Rs40.00 to Rs65.00 per month, reflecting the value we place on this essential role.

Join Crossroad Consultants and become part of a dedicated team where your contributions as the first point of contact are recognized and vital to our ongoing success. This is an excellent opportunity to grow your career in a dynamic environment that values professionalism and client satisfaction.