Customer Care Associate-Outbound-BPO-Rwp2

Job Summary
Mindstorm Communications is seeking a motivated and skilled Customer Sales Representative to join our growing team. This role offers an excellent opportunity for individuals eager to advance their careers in a dynamic and supportive environment. The ideal candidate will have prior call center experience, strong communication skills, and a proven ability to consistently meet sales targets. This position requires working night shifts and is open to candidates aged 18 to 40 years who are not currently students or employed elsewhere.

Key Responsibilities
As a Customer Sales Representative, you will be responsible for handling both inbound and outbound customer calls with professionalism and efficiency. Meeting and exceeding sales targets within specified timeframes is a critical part of this role. You will maintain accurate records of all customer interactions and transactions, ensuring that documentation is clear and detailed. Providing customers with comprehensive information about our products and services is essential to enhance their experience. Attention to detail in all communications and documentation is expected. Additionally, you will collaborate closely with team members and management to refine sales strategies and improve overall customer satisfaction.

Required Qualifications
Candidates must have a minimum of six months’ experience working in a call center environment. Excellent command of the English language and strong verbal communication skills are essential for effective customer interactions. The ability to work night shifts is mandatory for this position. Applicants should be between 18 and 40 years old and must not be currently enrolled as students or employed elsewhere. A strong focus on achieving targets and meeting deadlines is crucial to succeed in this role.

Preferred Qualifications and Benefits
Mindstorm Communications offers a competitive monthly salary ranging from Rs60,000 to Rs75,000, complemented by an uncapped bonus structure designed to reward outstanding performance. Our company fosters a supportive and positive work culture that encourages personal and professional growth. Employees enjoy paid annual leave to maintain a healthy work-life balance. There are ample opportunities for career development and advancement within the organization. Exceptional performance is recognized through awards and other incentives, motivating our team to excel.

This is a full-time, 12-month contract position that provides a rewarding career path with a reputable and forward-thinking company. If you are passionate about sales and customer service, and meet the outlined criteria, we encourage you to apply. Join Mindstorm Communications and take the next step in your professional journey.