Female Customer Support & Order Delivery Executive (Work_From_Home)

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۲ دن پہلے شائع ہوئی 17 نے دیکھا Report Job

PKR. 35,000 - 35,000/Month

Job Summary
A well-established Karachi-based beauty brand specializing in hair care and skin care products is looking for a dedicated female Chat Support and Order Delivery Executive to join their customer service team. This role begins with a mandatory onsite interview at the company’s office located in DHA Phase 8, Karachi. The first 15 days will serve as a paid trial period, with working hours from 9:30 am to 6:00 pm. This opportunity is exclusively available to candidates residing in Karachi. Upon successful completion of the trial, the position will transition into a full-time work-from-home role. The company operates from Al Murtaza Commercial, DHA Phase 8, and values a professional, result-driven approach in its customer service representatives.

Key Responsibilities
- Respond promptly and professionally to customer inquiries across multiple platforms, including Facebook, TikTok, WhatsApp, Instagram, and the company’s e-commerce website.
- Manage the entire order life-cycle, ensuring smooth processing from order placement through to delivery.
- Convert customer queries into successful sales by providing accurate information and persuasive assistance.
- Maintain high levels of responsiveness and professionalism in all customer interactions.
- Work full-time, Monday through Sunday, with some flexibility allowing for a few hours off during the night.

Required Qualifications
- Excellent communication skills in both English and Urdu are essential.
- Strong customer handling abilities with a persuasive and proactive attitude.
- Familiarity with e-commerce platforms and order processing is advantageous.
- Ability to work effectively in a fast-paced, customer-facing role that demands responsiveness and professionalism.

Preferred Qualifications and Benefits
- This is a full-time position offering a competitive monthly salary of PKR 35,000.
- The role requires onsite presence only during the initial 15-day trial period, after which it shifts to a remote work setup.
- Candidates should be prepared for a demanding yet rewarding role within a dynamic and growing beauty brand environment.
- The company fosters a professional work culture focused on results and customer satisfaction.

This position offers a unique opportunity to be part of a reputable beauty brand’s customer service team, with the flexibility of remote work following a successful trial. Karachi-based female candidates with strong communication and customer service skills are encouraged to apply.