Fresher Customer Support

Tekboox, a US-based IT company, is currently looking for enthusiastic freshers to join their team as Customer Support representatives. This position is well-suited for candidates with intermediate or graduate-level education who have strong English communication skills and a desire to grow their careers in a fast-paced, dynamic environment. The role involves working onsite during night shifts, providing an excellent opportunity to gain practical experience in customer service within the IT industry.

Key Responsibilities:
- Deliver timely and effective support to customers through both verbal and written communication channels.
- Resolve customer inquiries and issues efficiently, employing a problem-solving approach.
- Handle customer information and support tasks with careful attention to detail.
- Work collaboratively with team members to ensure a positive and seamless customer experience.
- Adapt quickly to a fast-moving work environment and manage multiple responsibilities simultaneously.

Required Qualifications:
- Completion of intermediate education or graduation.
- Strong verbal and written communication skills in English.
- Demonstrated problem-solving capabilities and meticulous attention to detail.
- Good interpersonal skills combined with a positive and proactive mindset.
- Basic computer proficiency, including typing skills.
- Availability and willingness to work night shifts from 6 PM to 3 AM.

This full-time position is based onsite at Phase 3, DHA, Lahore. It offers freshers a valuable chance to develop foundational skills in customer support within a reputable IT company. Candidates who excel in fast-paced settings and are dedicated to providing excellent service will find this role both challenging and rewarding.