مئی ۱۹, ۲۰۲۵ شائع ہوئی 276 نے دیکھا Report Job
We are seeking an experienced Cisco Unified Communications Engineer (On-site) to design, implement, and optimize enterprise-grade voice, video, and collaboration solutions in Jeddah, Makkah, Saudi Arabia. The ideal candidate will have deep expertise in Cisco UC platforms (CUCM, CUC, UCCX, Expressway) and a proven ability to integrate them with SIP-based systems and VoIP networks.
Key Responsibilities
Design & Implementation
- Design, configure and deploy Cisco UC solutions (CUCM, Unity Connection, IM&P, Expressway, Webex).
- Configure SIP trunks, H.323/MGCP gateways, and dial plans for multi-site environments.
- Integrate UC systems with PSTN carriers, Microsoft Teams, and hybrid cloud platforms.
- Design high-availability and disaster recovery solutions for critical communication services.
Third-Party Integrations
VQ Conference Manager:
- Deploy and manage VQ Conference Manager as a replacement for Cisco TMS.
- Integrate VQ with Cisco UC (CUCM, Webex, endpoints) for scheduling, management, and analytics.
- Contact Center Analytics: Integrate Calabrio with Cisco UCCX/PCCE for call recording and workforce optimization.
- Call Management Tools: Implement Imagicle solutions (call recording, CRM integration) with CUCM.
Operational Management
- Troubleshoot call routing, QoS issues, SIP interoperability, and media flows.
- Monitor performance using Cisco Unified CM Analytics and Prime Collaboration.
- Implement security best practices (TLS, SRTP, SIP hardening, certificate management).
- Plan and execute CUCM upgrades, patches, and migrations (e.g., v11 to v14).
Collaboration & Support
- Work with network teams to ensure QoS (DSCP/LLQ) for real-time traffic.
- Document architectures, configurations, and operational procedures.
- Provide Tier 3 support and train end-users on UC features.
Required Skills & Qualifications
Core Competencies
- Cisco UC Stack: CUCM, CUC, UCCX, CER, Expressway, Webex Calling.
- Protocols: SIP, H.323, MGCP, RTP/RTCP, TLS/SRTP.
- Networking: VLANs, QoS, PoE, firewall traversal (NAT/Traffic Shaping).
- Cloud collaboration tools (Webex Calling).
- Scripting (Python, PowerShell) for UC automation.
- Contact center integrations (UCCX, PCCE).
Other Third-Party Tools:
VQ Conference Manager:
- Hands-on experience deploying/managing VQ Conference Manager in Cisco environments.
- Knowledge of VQ-Cisco interoperability (scheduling, provisioning, diagnostics).
- Calabrio (workforce optimization, reporting).
- Imagicle (call recording, analytics).
Soft Skills
- Ability to translate business needs into scalable UC designs.
- Strong analytical skills for troubleshooting real-time communication issues.
- Ability to design scalable UC and third-party workflows (e.g., VQ for video conferencing management).
- Strong troubleshooting skills for multi-vendor UC and video systems.
Preferred Certifications
Cisco: CCNP Collaboration or CCIE Collaboration
نوکری کی تفصیلات
LINRCO
LINRCO Pakistan is dedicated to being the gateway for skilled Pakistani talents, providing them with unprecedented access to employment opportunities. Our mission transcends traditional recruitment; we focus on building strong connections, nurturing essential skills, and contributing to the economic vitality by seamlessly integrating Pakistani professionals into the global workforce. Join us on this journey of empowerment and innovation, as we make strides towards a future where talent knows no borders.
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