Manager Compensation & HR Operations

Aga Khan Health Service, Pakistan is seeking a highly skilled and proactive Manager Compensation & HR Operations to join its Central Office in Rawalpindi on a contractual basis. This role demands a strategic leader capable of managing compensation, benefits, payroll, and overall HR operations while ensuring compliance with relevant regulations and alignment with organizational objectives. The successful candidate will be instrumental in overseeing employee relations, performance management, and HR analytics, thereby enhancing the efficiency and effectiveness of the HR function.

Key Responsibilities

Develop, recommend, implement, administer, and update policies related to compensation, incentives, and benefits programs. Conduct thorough research and analysis of government regulations and industry standards to design competitive employee compensation plans. Manage salary surveys and analyze data to provide informed recommendations to the Head of HR. Establish and maintain employee grading and salary structures to ensure internal equity and market competitiveness.

Oversee compensation and benefits programs for all employees, ensuring they are well-managed and aligned with organizational goals. Ensure timely payroll execution by monitoring monthly payroll processing and reconciliation for both management and non-management staff. Negotiate health and life insurance plans with providers, managing day-to-day transactions, claims, and adjustments efficiently.

Maintain accurate and timely updates of employee records, including performance management data, development plans, talent management information, personnel files (both physical and electronic), and full and final settlements. Manage the full cycle of performance appraisals, develop increment schemes, and ensure accurate and timely disbursement of increments.

Handle employee relations and legal matters by coordinating with legal counsel, ensuring compliance with HR-related laws, and overseeing disciplinary inquiries and grievance procedures. Develop HR analytics dashboards and prepare monthly progress reports to support data-driven decision-making.

Prepare manpower and HR activity budgets in coordination with line functions and finance departments. Fulfill all reporting requirements for relevant stakeholders. Collaborate with the IT team to enhance HRIS and payroll systems, implement new requirements, and lead automation projects within the department.

Support AKHS’s commitment to environmental sustainability by identifying and reducing the environmental impact of HR operations, contributing to the organization’s goal of achieving net-zero carbon operations by 2030.

Required Qualifications

A Master’s degree in Finance, Human Resources, or a related field is required. ACCA, Part CA qualification, or an equivalent finance degree is preferred. Candidates must have a minimum of five years’ experience in compensation and benefits, HR, or finance operations, with a strong background in payroll management.

Comprehensive knowledge of HR principles, procedures, and employment laws is essential. Proven ability to set goals, manage teams effectively, and work collaboratively across departments is required. Strong mathematical, analytical, and stakeholder management skills are necessary.

Advanced proficiency in MS Excel and MS PowerPoint is expected. Experience with ERP, HRIS, and payroll systems is important. The candidate must demonstrate high attention to detail, ownership of tasks, and the ability to manage end-to-end processes independently.

Preferred Qualifications and Additional Information

Experience working within diverse healthcare organizations will be considered an advantage. Candidates should exhibit strong team spirit and responsiveness to dynamic work environments.

Due to the urgency of this vacancy, applications will be reviewed on a rolling basis, and the position may be filled prior to the closing date. AKHS is committed to environmental responsibility, and the successful candidate will be expected to integrate sustainability goals into their daily work.

Application Deadline: 10th July 2025
Location: Rawalpindi, Pakistan
Position Type: Contractual
Number of Positions: 1

Early applications are encouraged to avoid missing this opportunity.