۳ گھنٹے پہلے شائع ہوئی 20 نے دیکھا Report Job
PKR. 35,000 - 45,000/Month
Key Responsibilities:
Customer Support:
- Respond to customer inquiries through various communication channels.
- Provide accurate, valid, and complete information to customers.
Issue Resolution:
- Handle customer complaints and provide appropriate solutions.
- Escalate unresolved issues to relevant departments and ensure timely resolution.
Product and Service Knowledge:
- Stay updated with product/service information to provide informed responses.
- Educate customers on product features, services, and upgrades.
Data Entry and Documentation:
- Log customer interactions and feedback accurately in the system.
- Maintain updated customer records.
Problem Solving:
- Troubleshoot customer issues and provide step-by-step solutions.
- Identify patterns in customer complaints and share with management.
Follow-Up:
- Ensure timely follow-up with customers for unresolved issues.
- Keep customers updated on the status of their inquiries or issues.
Collaboration:
- Coordinate with other departments (Sales, Technical Support, Operations) to address customer needs.
- Provide feedback to the team for service/process improvements.
Key Skills and Qualifications:
Education:
- High school diploma or equivalent (Bachelor’s degree is a plus).
Skills:
- Excellent verbal and written communication skills.
- Strong active listening and problem-solving abilities.
- Multitasking and time management skills.
- Familiarity with customer service software, CRM, and databases.
Compensation
Attributes:
- Patience and empathy in handling customer concerns.
- Detail-oriented with a focus on customer satisfaction.
- Ability to remain calm and professional under pressure.
- Competitive salary.
- Health and wellness benefits.
- Performance-based incentives.
نوکری کی تفصیلات
صنعت:
شعبہِ افعال:
کل عہدے:
20 آسامیاں
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
نوآموز
تجربہ:
ایک سال سے کم - 1 سال
اس سے پہلے درخواست دیجیۓ:
مارچ ۰۴, ۲۰۲۵
تاریخِ اِشاعت:
فروری ۰۳, ۲۰۲۵
Oculus Ventures
مشیران · 1-10 ملازمین - لاہور
آپ کو کس حوالے سے برتری حاصل ہے؟
اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
ملتی جلتی نوکریاں
Customer Service Representative
Minute Marketing AI Pvt ltd, راولپنڈی, پاکستان
فروری ۰۳, ۲۰۲۵ شائع ہوئیI found a job on Rozee!
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Ali Aziz
CEO
Shopistan
Aqib Irshad
Head of HR, Training & OD
FINCA
Zohaib Ali
Marketing Manager
Digital Online Devices
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
