•Monitoring/checking of all branch operations. Maintain high customer service standards. Building and
deepening existing relationships with Customers to increase branch deposit figures. Motivating and
encouraging walk in customer with top of the game customer services to establish a permanent
relationship with them.
•Cheque book issuance. Responsible for Counter Services/operations with a view to achieve timely and
accurate processing of deliverables in a professional environment. Responsible for reconciliation of all
cash suspense accounts on daily basis.
•Act as a custodian of strong room keys and Test keys
•To supervise all formalities regarding account opening & closing, amendments & handling of deceased
and unclaimed accounts. All ATM operations including diagnostics, replenishment and claims. Act as a
custodian of ATM/Smart card. Handling of ATM claims and custody of ATM pins.
•Monitoring daily/monthly KYC reports, updation and all compliance issues Handling of all the
customers of Exchange Companies payments
•Ensuring that departmental activities are carried out strictly in accordance with the laid down
procedures/policies and SBP guidelines, Managing service delivery-observation of queue time and
length and taking as needed to facilitate serving counters and /or managing customer traffic in the
branch
•Liaoning with trade related matters for issuance of LC's for customer payments of import and export.
Checking and supervising all trade related documents for further process such as Request , Undertaking
Indemnity, Bills of lading, Invoices, insurance certificate, packing list, certificate of origin, NTN, Sales
tax registration etc...
•Supervising all the operational matters of the branch and managing the operations team. Ensuring
regulatory compliance and internal controls. Serving as back-up branch manager when required.
Excellent people management, communication and leadership skills. Well versed with MS Office and
banking applications.
•Also working as a Compliance Officer of the branch. Ensuring AML checks are valid and are maintained
on daily basis. Handling AML reports and getting proper responses from the concerned RM/BM.
•Also working as a Branch Security & Safety Officer. Implementing and devising security and safety
plans of the branch. Managing all the daily affairs of the branch.
•Preparation, analysis, maintenance and submission of all MIS reports to various departments (internal
/ external) Maintaining and monitoring of branch operations (by checking of vouchers, GL reports and
other system generated reports regularly)
•Plan, direct and control the counter services / branch operations by distribution of work (job rotation)
among branch staff. Generating new business to help branch achieve defined sales targets.

Monitoring/checking of all branch operations. Maintain high customer service standards. Building and deepening existing relationships with Customers to increase branch deposit figures. Motivating and encouraging walk in customer with top of the game customer services to establish a permanent relationship with them. •Cheque book issuance. Responsible for Counter Services/operations with a view to achieve timely and accurate processing of deliverables in a professional environment. Responsible for reconciliation of all cash suspense accounts on daily basis. •Act as a custodian of strong room keys and Test keys •To supervise all formalities regarding account opening & closing, amendments & handling of deceased and unclaimed accounts. All ATM operations including diagnostics, replenishment and claims. Act as a custodian of ATM/Smart card. Handling of ATM claims and custody of ATM pins. •Monitoring daily/monthly KYC reports, updation and all compliance issues Handling of all the customers of Exchange Companies payments •Ensuring that departmental activities are carried out strictly in accordance with the laid down procedures/policies and SBP guidelines, Managing service delivery-observation of queue time and length and taking as needed to facilitate serving counters and /or managing customer traffic in the branch •Liaoning with trade related matters for issuance of LC's for customer payments of import and export. Checking and supervising all trade related documents for further process such as Request , Undertaking Indemnity, Bills of lading, Invoices, insurance certificate, packing list, certificate of origin, NTN, Sales tax registration etc... •Supervising all the operational matters of the branch and managing the operations team. Ensuring regulatory compliance and internal controls. Serving as back-up branch manager when required. Excellent people management, communication and leadership skills. Well versed with MS Office and banking applications. •Also working as a Compliance Officer of the branch. Ensuring AML checks are valid and are maintained on daily basis. Handling AML reports and getting proper responses from the concerned RM/BM. •Also working as a Branch Security & Safety Officer. Implementing and devising security and safety plans of the branch. Managing all the daily affairs of the branch. •Preparation, analysis, maintenance and submission of all MIS reports to various departments (internal / external) Maintaining and monitoring of branch operations (by checking of vouchers, GL reports and other system generated reports regularly) •Plan, direct and control the counter services / branch operations by distribution of work (job rotation) among branch staff. Generating new business to help branch achieve defined sales targets.

•Ensure that all the operational functions in the branch are carried out in accordance with the laid down
policies & procedures and SBP prudential regulations.
•Responsible for the supervision of the entire branch staff, ensuring their maximum utilization, action
as guide and amicable handling all staff related issues to maintain a disciplined work environment.
•Custodian of the key of strong room main cash safe, security stationary. Responsible for effective
implementation of controls to nullify any possibility of frauds, forgeries and operational losses. Also
ensure timely and proper rectification of all CCD / Audit objections and non-repetition of the same
aiming for Zero exceptions.
•Ensure that proofs and verification system is implemented and is being carried out periodically.
•Support the branch Manager in the acquisition of new businesses and provide him with efficient
operational support. Ensure that branch/bank NBP Reconciliation, Suspense, Sundry and other Asset
Accounts are closely monitored and liquidated within the stipulated time period.
•Ensure the maintenance of efficient turn-around-time service standards to achieve maximum
customer satisfaction. Support “You First” Customer Service culture.
•Holding lockers Master key and operation of lockers for A/c holders. Security & Printing stationary
requisition from H.O. Preparation of various statements for RHQ / H.O. Dual control on security
stationarywith CSR, CT or BM.
•Custodian of key register, attendance registers & Leave records. Zakat, Incidental charges. Checking of
daily computer printouts. Maintenance of Safe in Safe out record.
•Any other duties as assigned by the immediate supervisor / Head. Also working as a Compliance Officer
of the branch. Ensuring AML checks are valid and are maintained on daily basis. Handling AML reports
and getting proper responses from the concerned RM/BM.
•Also working as a Branch Security & Safety Officer. Implementing and devising security and safety
plans of the branch. Managing all the daily affairs of the branch.

Ensure that all the operational functions in the branch are carried out in accordance with the laid down policies & procedures and SBP prudential regulations. •Responsible for the supervision of the entire branch staff, ensuring their maximum utilization, action as guide and amicable handling all staff related issues to maintain a disciplined work environment. •Custodian of the key of strong room main cash safe, security stationary. Responsible for effective implementation of controls to nullify any possibility of frauds, forgeries and operational losses. Also ensure timely and proper rectification of all CCD / Audit objections and non-repetition of the same aiming for Zero exceptions. •Ensure that proofs and verification system is implemented and is being carried out periodically. •Support the branch Manager in the acquisition of new businesses and provide him with efficient operational support. Ensure that branch/bank NBP Reconciliation, Suspense, Sundry and other Asset Accounts are closely monitored and liquidated within the stipulated time period. •Ensure the maintenance of efficient turn-around-time service standards to achieve maximum customer satisfaction. Support “You First” Customer Service culture. •Holding lockers Master key and operation of lockers for A/c holders. Security & Printing stationary requisition from H.O. Preparation of various statements for RHQ / H.O. Dual control on security stationarywith CSR, CT or BM. •Custodian of key register, attendance registers & Leave records. Zakat, Incidental charges. Checking of daily computer printouts. Maintenance of Safe in Safe out record. •Any other duties as assigned by the immediate supervisor / Head. Also working as a Compliance Officer of the branch. Ensuring AML checks are valid and are maintained on daily basis. Handling AML reports and getting proper responses from the concerned RM/BM. •Also working as a Branch Security & Safety Officer. Implementing and devising security and safety plans of the branch. Managing all the daily affairs of the branch.

Working on CBS software SYMBOL (Core Banking System). Online fund transfer. Deposit of funds.
Account Opening.Working on CAPS software (Centralized Account Processing System)
•Working on CBO (Cheque Book Order Management System).Management of cheque book order
/issuance /delivery. Supervision of clearance including Inward, Outward, Same day & Intercity.
Replenish of cash in ATM
•Debit and Credit vouchers. OBC. Issuance of PrepaidVisa cards and Master Card. Issuance of WIZ card.
Issuance of Demand Draft (DD) and Cashier cheque (CC)
•Issuance of daily financial reports. Preparation of documents. Book keeping. Cash over Counter
Payment (COC)
•Maintain Documentation: Cheque Book Order Register (CBO). Inward Clearing Return Register.
Outward Clearing Return Register. ATM Replenish Register. Initial Deposit Balanced Register. Inward
Mail Register. Dispatch Register. ATM VISA Debit Prepaid card Register. WIZ Prepaid Card Register.
Intercity Clearing Register

•Working on CBS software SYMBOL (Core Banking System). Online fund transfer. Deposit of funds. Account Opening.Working on CAPS software (Centralized Account Processing System) •Working on CBO (Cheque Book Order Management System).Management of cheque book order /issuance /delivery. Supervision of clearance including Inward, Outward, Same day & Intercity. Replenish of cash in ATM •Debit and Credit vouchers. OBC. Issuance of PrepaidVisa cards and Master Card. Issuance of WIZ card. Issuance of Demand Draft (DD) and Cashier cheque (CC) •Issuance of daily financial reports. Preparation of documents. Book keeping. Cash over Counter Payment (COC) •Maintain Documentation: Cheque Book Order Register (CBO). Inward Clearing Return Register. Outward Clearing Return Register. ATM Replenish Register. Initial Deposit Balanced Register. Inward Mail Register. Dispatch Register. ATM VISA Debit Prepaid card Register. WIZ Prepaid Card Register. Intercity Clearing Register

Preparation and maintenance. Petty Cash. Maintenance of record of student fees. Office Management. School Administration. Disbursement of salary. Maintenance of salary sheet