Dedicated and self-motivated professional with nearly a decade of comprehensive experience in education, training, instructional technology and eLearning. Adept at integrating technology into blended and online learning environments to enhance training programs.
- Laid the foundation and working on development and growth of L&D department for
Daraz operations team.
- Leading the L&D Department of Daraz Operations across the group i.e. Pakistan, Sri Lanka,
Nepal, Myanmar and Bangladesh.
- Developed and successfully launched Daraz Ops Learning Portal (LMS) which has
successfully hosted training for more than 10K employees across Daraz Group.
- Successfully leading the training of more than 5000 employees during Daraz biggest
hiring that takes place during 11.11 for 2 consecutive years.
- Successfully migrated for conventional training methods to blended learning approaches
across the group.
*Built eLearnning Department from ground up and implemented ChildLife Foundation's first online training Programs and Assesment systems through Moodle Platform.
* Conducted TNA to identify the training needs of the staff and developed training plan using a blended learning approach (eLearning and face-to-face) to enhance core capabilities and skills of the employees.
* Responsible for authoring, designing, creating, evaluating and reporting a multitude of online training programs for the organization.
* Continuously working to improve the efficiency of the learning programs by enhancing content through infographics, figurative languages, videos, interactions, etc. * Striving for continuous improvement through audience feedback and course evaluation data.
* Providing Instructional Design consultation to subject matter experts at organization who are exploring eLearning for the first time.
• Designing and delivering trainings (ILT sessions and web-based) covering a range of technical, soft skills, or management areas.
• Working collaboratively with cross-border teams of Subject Matter Experts (SMEs) and Product Line Managers (PLMs) to effectively translate training material and highly technical concepts into user-friendly, professional learning programs.
• Preparing and/or collecting information and materials to be used in the training program.
• Assisting HR source top-talent by leveraging different social media platforms.
• Partnering with key stakeholders globally to develop and execute strategies that enhance 360training.com visibility in the market.
• Help evolve 360training.com Employment Branding Strategy to effectively articulate the company’s culture.
• Administering the company’s social media profiles and presence, including Facebook, Twitter, Pinterest, Google+and LinkedIn.
• Creating shareable content appropriate for specific networks to spread awareness about our brand, our content and links.
• Serving as a liaison between customers & the Customer Support team with an aim to diffuse any online issues such as product queries, refunds, complaints, etc.
• Working with the marketing team to help strategize and execute promotional materials, product launches, and company events, often through posting and Facebook promotion.
• Generating revenue through social-selling.
• Monitoring and reporting metrics to stake holders.
• Creating a detailed business analysis, outlining problems, opportunities and solutions for a business.