Started Working in PTCL as a CSE in Oct 2014 and after working in various departments of PTCL now have been promoted as a Supervisor Operations handling a team of 15-20 CSEs. Looking after Management tasks and Team KPIs.
Alongside having experience as a Commercial Marketing Manager in Pasari Org. A leading complany for import of Leather Machines and spare parts. Coordination with customer and international suppliers. Handling imports and Banking documents.
Conduct TNA (Training Need Analysis) of team and conduct trainings accordingly.
Develop and coach team members to improve performance and customer services.
Conduct weekly meetings with the team and point out and rectify the weak areas.
Monitor and manage team daily and monthly KPIs.
Timely preparation and submission of the daily, weekly and monthly reports.
Worked as Commercial Marketing Manager in Pasari Org. an agency for importing Leather machines and spare parts.
Corrdination with Local clients and international Suppliers
Arranging shipment from international suppliers for local clients
Arranging documents for clearence of goods and payment process through banking channels
Sales report generation and submission.
I endorse that Mr. Aleem Butt is Currently working as a Supervisor Operations at Pakistan Telecommunication Company Limited (PTCL).