خلاصہ

I have more than 15 year professional working experience in hospitality sector in different countries including Middle East, UK & Pakistan aswell. I have performed at Managerial level.

پراجیکٹس

Pre-Opening of Resort

تجربہ

کمپنی کا لوگو
General Manager
ICONIC Hotel & Restaurant
جون ۲۰۱۹ - موجودہ | Lahore, Pakistan

Major Responsibilities: -
Ø  To manage all the operations of the Hotel & Restaurant as well
Ø  To make budgets and to plan how to achieve the plans within the available resources.
Ø  To conduct weekly meetings of all the department heads and then to present the report to the Chairman about weekly progress and activities.
Ø  To market the property on social media and to advertise by using personal links in and outside Pakistan.
Ø  To attend the conferences and to represent the company.
Ø  To deal direectly with Corporate Clients/Organizations.
 Ø  To conduct the hiring & trainings of Staff in co-ordination with HR Department.
Ø  To Review the Customer Reg. Card on daily basis and make a weekly analysis
 Ø  To liaise with Sales Team and local authorities as well.

کمپنی کا لوگو
General Manager
Pine Park Hotels and Resorts
جون ۲۰۱۷ - مارچ ۲۰۱۹ | Lahore, Pakistan

Major Responsibilities: -
Ø  To look after the whole resort (biggest resort in the valley) including 76 rooms hotel & 2 restaurants
Ø  To train the team on front-house as well as back-house by having weekly meetings with all the departments.
Ø  Event Management
Ø  Vendors Management
Ø  To take quick action on customer’s feedback/complaints
Ø  To arrange Inductions/Trainings for Managers & New Staff
Ø  Promoting the hotel using different marketing campaigns, social media tools and innovations.
Ø  To make and manage the contracts/bookings  with EXPEDIA & BOOKING.COM
Ø  To check the competitors and then make the revenue/marketing policies accordingly
Ø  To make the plans to achieve the targets (Marketing/Financial)

کمپنی کا لوگو
General Manager Madinah Hotels
Lala International
نومبر ۲۰۱۴ - مارچ ۲۰۱۸ | Madinah, Saudi Arabia

کمپنی کا لوگو
Club Manager
Sukhchan Wellness Club
نومبر ۲۰۱۲ - اکتوبر ۲۰۱۴ | Lahore, Pakistan

تعلیم

London College of Computing and Management Sciences
ڈپلوما, ‎
Management
مکمل
2005
American International University Lahore
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Management
1999

پیشہ ورانہ مہارتیں

ماہر basic computer usage
متوسط Accounts Manager
متوسط Acute Financial Management Skills
ماہر Admin Task Management
متوسط Admin Task Planning
ماہر Admin Tasks Management
ماہر administration and Management
ماہر Administration Knowledge
ماہر Administrative Assistance
متوسط Advocate of Teamwork
ماہر Aesthetic Procedures Knowledge
متوسط Agency Relationship Management
متوسط Analytical
متوسط Attendance Management
متوسط Bartending
متوسط Benefit Cost Analysis
ماہر Booking Events
ماہر Branch Administration Skills
متوسط Branch Operations
ماہر Broader Understanding Of Business Operations
متوسط Budget Monitoring
متوسط Budgeting
متوسط Budgeting & Forecasting
متوسط Business Building Strategies
ماہر Business Development Strategies
ماہر Business Strategy
متوسط Business Strategy Formulation
ماہر Cafe
ماہر Cafeteria Management
متوسط Charismatic Leadership
متوسط Cinema Operations
ماہر Client Dealing
متوسط Commercial Awareness
ماہر Communiction Skills
ماہر Compliance with Safety Protocols
ماہر Conflict Management
ماہر Conservation Awareness
ماہر Convincing Power To Book Functions
ماہر Coordination Skilla
ماہر Core Professional Strengths
ماہر Customer Acquisition
ماہر Customer Satisfaction Management
ماہر Customer Service Excellence
ماہر Customer Service Skills
ماہر Customer Service Systems
ماہر Customer Services Skills
ماہر Daily Operations Management
ماہر Database Impact
ماہر Database Management 
متوسط Digital Marketing

زبانیں

ماہر اردو
ماہر انگریزی
متوسط عربی