Monitoring work progress and keeping in contact with clients at all stages.
Coordinating and attending meetings; establish and maintain internal and external contacts as necessary.
Taking responsibility for the effective flow of information between team members, participants in project activities.
Introducing Tandem’s services to prospective clients.
Creating and scheduling Social Media postings in various social platforms including Instagram, Facebook, LinkedIn, Youtube and Twitter.
Managing the Company’s website and updating the content as required.
Scraping existing content online for Plugins and Ace websites.
Market Research: desk research and qualitative research in the form of phone interviews.
Account management: status report, contact reports, follow up with clients etc…
Coaching of junior staff.

Additional Responsibilities at Tandem

Tandem launched a Corporate Training department in November 2015, covering the MENA region and I have been given the additional below responsibilities.

Setup and manage the Training Management Software “Administrate”.
Organize training manuals, multimedia visual aids, and other educational materials.
Coordinate training venues, transport and accommodation, ensuring maximum attendance and efficient delivery.

Maintained administrative staff by recruiting, selecting, orienting and training employees.
Completed special projects by organizing and coordinating information and requirements, planning, arranging and meeting schedules; monitoring results.
A medium between the entire faculty, staff, Principal and Vice Principal in order to communicate each other via emails and phones.
Purchased printing materials and other items by obtaining requirements, negotiating prices quality and approving invoices.
Accomplished staff results by communicating job expectation, planning and monitoring and appraising job result.

Advised individuals over the phone on the admission process and requirements.
Researched British and American universities and Language Colleges for Saudi students according to their interest and grades.
Applied on their behalf and provided them I-20 visa letter.
Provided Customer service to Clients and Universities’ Advisors’.
Data Bases and Booking management.
Managed cash and credit card payments.