• Developing, revising and implementing the HR policies, Procedure and documents by identifying the loopholes in existing HR systems in the organization.
• Finalize recruitment strategy in consultation with management, and execute an effective recruitment plan of all long term and short term staff as per project requirements.
• Execute induction and orientation of all new staff to ITA’s policies and procedures.
• Align project key performance indicators and deliverables with job descriptions through effective performance management systems.
• Manage and process monthly payroll of more than 1000 staff members.
• Plan and develop on-the-job training programs for line employees and career development programs for managers with a focus on retaining existing talent and reducing employee turnover.
• Provide guidance to managers on how to maintain healthy employee relations and a positive work environment.
• Conducting monthly staff meeting to provide them a chance to discuss their work-related problems, concerns and their solutions.
• Handle employee separations, grievance and other difficult situations in a sensitive, fair and respectful manner, working closely with management and managers at national, provincial and district level.
• Liaison with EOBI, and Insurance Companies for employee Group Health and Life Insurance of employees.

Accomplishments
• Successfully implemented employee benefits i.e. EOBI, Medical Health and Life Insurance.
• Successfully make amendments in ITA’s policy manuals including HR, finance, procurement, monitoring & evaluation in consultation with all stakeholders to enhance work efficiency, accountability and transparency.
• Implemented Payroll and HR policies especially for teachers resulting in cost & time saving and ensure transparency.
• Establishment of more than 15 new offices across Pakistan.

• Provided Human Resources services and support to managers at head office and regional level, assisting them to achieve regional goals and objectives through effective people management.
• Preparation of timesheets for payroll and benefits of more than 1000 staff members across Pakistan to ensure timely and accurate disbursement to employees.
• To process all HR related documentation and correspondence for new appointments, leavers, changes in employment, promotions, salary raise, transfers, explanation and warning letter.
• Responds to inquiries & resolve problems related to HR and serve as liaison with other departments for all operational issues.
• Assessed current and future skills requirements as per career planning policies.
• Successful and smooth implementation of all company’s policies and procedures
• Grievance handling as per organization’s policies.
• Coordination with EOBI, Insurance Companies for employees Group Life and Health Insurance.

• Manage attendance of permanent and daily wages staff members
• Ensure cleanliness of office premises
• Proper functioning of office equipment