خلاصہ

To work for a progressive and reputable organization to contribute towards its further success and growth by applying my knowledge and experience which offers excellent opportunities for personal and professional growth together with a good social and sporting life.Self-starter with strong planning, quality controlling & leadership skills. Well organized & determine realistic goals. Set & meet priorities and objectives consistently complete tasks on time.

تجربہ

کمپنی کا لوگو
Retail Branch Manager
Esfir Luxury Jewelry
جنوری ۲۰۲۱ - موجودہ | Karachi, Pakistan

• Develop business strategies to raise our customers pool, expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
• Stock and inventory management.
• Ensure high levels of customer satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, and customer needs.
• Propose innovative ideas to increase market share.
• Deal with all issues that arise from staff or customers (complaints, grievances etc).
• Coordinate with the digital marketing team for shoots.
• Preparation for new launchings and promotions.
• Additional store manager duties as needed.

کمپنی کا لوگو
Corporate Sales Executive B2B
Al afzal Graphics
مارچ ۲۰۱۹ - دسمبر ۲۰۲۰ | Karachi, Pakistan

• Introduce new customers to the company & Increase Sales portfolio.
• Visit new clients and retain existing clients.
• Client Hunting Online and Offline marketing strategies.
• Attending Exhibitions for professional relationship building.
• Managing organizational sales by developing a business plan that covers sales, revenue, and expense control. Meeting planned sales goals.
• Making quotations for clients and negotiating for rate approval.
• Coordinate with the internal Graphics designer and production departments for the preparation of client job sampling.
• Follow up with internal departments for Client order completion on given time slots.
• Provide after-sales service complaints and give solutions to problems.
• Efforts for new orders and market survey for potential products and Clients.

کمپنی کا لوگو
Retail Store Assistant Manager
Sana Safinaz Fashion Resources
جنوری ۲۰۱٦ - اپریل ۲۰۱۹ | Karachi, Pakistan

• Demonstrated success meeting and exceeding sales goals in a dynamic goals-driven work environment.
• Build customers relation with communication, problem resolution & queries.
• Lead store operations.
• Cash Handling.
• Sales Report along with KPIs.
• Inventory Control.
• Stock Management.
• Initiative to discuss customer queries or feedback to the senior management.
• Merchandising charm engages the customers to boost the sales.
• Communication internal or external channels for store effective operation.
• Software expertise in Retial Pro.
• Leading staff & Sales team.
• Training sales team to fulfill our goals or Targets.
Sales Advisor
• Efficient customers dealing.
• To assistance the customer in an excellent manner and make a comfort store journey.
• Build customer relationship.
• Energetic greeting with the happiness to customer feels valuable.
• Expert in customer dealing strategy.
• Sales Target Achievements.
• Store operations works.

کمپنی کا لوگو
Assistant Manager in Import & Export
J. Junaid Jamshed (Pvt) Ltd
فروری ۲۰۱۲ - اپریل ۲۰۱۳ | Karachi, Pakistan

• Receiving invoices.
• Documentations, Prepared R&D Cues.
• Maintaining Monthly Reports of Shipments Details.
• Get approval for invoices from authorities.
• Supplier-wise sorting & filing of invoices.
• Maintaining updated contracts of vendors in the system and hard copies.
• Manual checking of vendor invoices with supporting documents such as purchase orders, Delivery challan, Report of material receipt, etc.
• Calculate Withholding Sales Tax on goods & Services.

کمپنی کا لوگو
Import & Export
J. Junaid Jamshed (Ltd)
فروری ۲۰۱۱ - مارچ ۲۰۱۳ | Karachi, Pakistan

• Worked as an Assistant Manager in Import & Export
• Receiving of invoices.
• Documentations, Prepared R&D Cues,
• Maintaining Monthly Reports of Shipments Details
• Get approval of invoices from authorities.
• Supplier wise sorting & filing of invoices.
• Maintaining updated contract of vendors in system and hardcopies.
• Manual checking of vendor invoices with supporting documents such as purchase order, Delivery challan , Report of material receipt etc.
• Calculate Withholding Sales Tax on goods & Services.

کمپنی کا لوگو
Customer service representative.(CSR)
ROYAL PROGRESIVE (Call Centre)
مئی ۲۰۰۹ - جنوری ۲۰۱۱ | Karachi, Pakistan

• Worked as a Customer service representative.(CSR)
• Ensuring proper documentation & their correctness for payment as per procedures.
• Dealing with parties in problem matters like quotations follow-up, enquiries & other matters like payment follow-up etc.
• Daily discuss problematic cases like pending payments & others.
• Follow-up through e-mail with clients.
• Sales marketing also handling as a sales executive.
• Maintain daily updates of all consignments.
• Preparation of all type of SALES ORDER.

تعلیم

Dadabhoy Institute of Higher Education
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, Master in Business Administration special in Marketing‎
Advertising and Communication Management, Marketing and Financial Management, Media and Communication Studies
CGPA 2.5/4
2018
Dadabhoy Institute of Higher Education
بیچلرز, بیچلرز ان کامرس, graguated‎
Accounting & Finance, Business Management, Commerce
درجہ A
2014

پیشہ ورانہ مہارتیں

ماہر Certificate in Health and Safety & Env
ماہر Certificate in HSE
ماہر Certificate Information Technology
ماہر Certificate Labour Laws from NILAT.
متوسط Certificated Instructor Rescue
ماہر Certificated Fire Fighting
متوسط brand management
متوسط Business Negotiation
ماہر command over English
متوسط Computer Literacy
ماہر Good negotiations skills
ماہر 3.selling skills
ماہر 4. marketing skills
ماہر 6. problem-solving skills
ماہر Analytical Skills
ماہر Branch Support.
ماہر Business Development Process
ماہر Business Intelligence
متوسط Business Plans
ماہر Client Follow Up
ماہر Collaboration Skills
ماہر Conservation Awareness
ماہر Customer Acquisition
ماہر Customer Interaction Management (CIM)
ماہر Customer Relationship
متوسط Customer Visit
ماہر End to End Sales
ماہر End to End Processing
ماہر End-to-End Sale
ماہر Excellent speaking skills in the target language
ماہر Handling Assignments
ماہر Have a consultative sales approach
ماہر industrial Relation & HRM from NILAT
ماہر IT Support Responsibilities
ماہر MIT Knowledge
متوسط Negotiation Persuasion Skills
ماہر Negotiation Skills
متوسط Order Booking
ماہر Outstanding Written and Verbal Communication
ماہر Pakistan local language
ماہر Persuasion Customer
ماہر Pleasant and welcoming personality
ماہر Presentation Skills
متوسط Project Management Skills
ماہر Pulic Dealing
ماہر Record Keeping
متوسط Recruitment Managment
متوسط Relations Management Skills
ماہر RESTful APIs
ماہر Sales Target Acquisition

زبانیں

متوسط انگریزی
متوسط اردو