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خلاصہ
Dedicated Experienced fuel industry professional with a current role as Coco officer at Gas and Oil Pakitan Ltd, overseeing COCO site operations and ensuring efficient customer service, showcasing skills in sales support, administrative functions, and optimizing operations. Proven track record in managing transactions, fuel inventory, and customer inquiries. Seeking opportunities to contribute expertise to a dynamic organization.
پراجیکٹس
تجربہ
Coco Officer
Managed day-to-day retail outlet operations, ensuring seamless activities.
Maintained accurate records and reports on operations.
Supervised staff, ensuring adherence to SOPs.
Ensured exceptional customer service and housekeeping standards.
Processed and verified NFR payments, ensuring accuracy and timeliness.
Site Manager - COCO - Sites
Hascol Petroleum Limited, Bhera South M2 Motorway
Managed day-to-day operations at COCO site, overseeing sales, stock management, and target achievement.
Prepared and submitted daily reports on sales, stock, and performance.
Coordinated with Area Manager to maintain optimal stock levels.
Led and supervised a team of 36, conducting daily training sessions to enhance customer service delivery, resulting in improved outcomes.
Addressed customer queries and concerns promptly and efficiently.
Implemented and enforced Health, Safety, and Environment (HSE) policies and guidelines.
Upheld Hascol Petroleum Limited's policies, procedures, and business ethics.
Asistant Site Manager - Retailer Site
Oversee overall retail outlet operations, ensuring seamless day-to-day activities.
Maintain timely and accurate records and reports on operations.
Supervise staff, ensuring adherence to Standard Operating Procedures (SOPs).
Ensure exceptional customer service standards are consistently met.
Maintain high housekeeping standards, ensuring a clean and organized store environment.
