خلاصہ


Highly motivated and results-oriented IT professional with 9+ years of experience in IT infrastructure design, implementation, and management. Proven ability to lead and mentor teams, optimize IT operations, and deliver cost-effective solutions. Expertise in network security, cloud computing, and virtualization technologies. Seeking a challenging leadership role in a dynamic and growing organization

پراجیکٹس

Complete IT Infrastructure and Cloud Services Deployment with Data Transit
IT Infrastructure & Cloud Services Deployment
Network Infrastructure Design and Deployment
Up-gradation of Campus Infrastructure & Data-center - Superior University
Planning & Deployment of Security & Surveillance

تجربہ

کمپنی کا لوگو
Manager IT
Mindstorm Studios (Pvt) Ltd
مارچ ۲۰۲۰ - موجودہ | Lahore, Pakistan



Built and managed a robust IT department from the ground up for a rapidly growing mobile game development studio.


Managed AWS EC2 instances, including configuration, security, and performance monitoring.


Developed and implemented automation scripts for cloud resource provisioning and management, improving application deployment efficiency by 20%.


Optimized cloud resource utilization to reduce costs by 15% and improve efficiency.


Developed SOPs for developers to ensure consistent configuration and deployment of applications on cloud resources.


Proactively monitored cloud resource utilization and performance, resolving issues to maintain service availability.


Collaborated with development teams to ensure smooth integration of applications with cloud infrastructure.


Implemented and managed key IT systems, including Fortigate firewalls, Cisco switches, Ubiquiti access points, Dell PowerEdge servers with VMware ESXi, and Active Directory, DHCP, DNS, Hybrid File Storage Server and other solutions to streamline network and system infrastructure, connectivity and workflow..


Configured and managed Google Workspace, Slack, Unity Pro, GitHub, and other SaaS solutions to enhance collaboration and communication.


Implemented security measures like SIEM (WAZUH) and EDR (Bitdefender) to protect company assets and sensitive data.


Developed and enforced IT policies and procedures to ensure compliance and best practices.


Streamlined employee onboarding/offboarding processes.


Mentored and trained two junior IT team members.


Managed vendor relationships and ensured timely acquisition of IT equipment and services along with IT asset management.


Maintained comprehensive IT documentation to support knowledge transfer and troubleshooting.

کمپنی کا لوگو
Assistant Manager IT
Changhong Ruba Trading Company PVT LTD.
مارچ ۲۰۱۹ - مارچ ۲۰۲۰ | Lahore, Pakistan



Led IT infrastructure and software development, bridging technical teams and non-technical stakeholders.  
Administered Cisco and Mikrotik network devices, optimizing network performance across multiple sites.
Managed Dell PowerEdge servers (ESXi 6.7), ensuring smooth operation of domain services and backups.
Oversaw company email and website management, ensuring high availability.
Provided troubleshooting and support for POS systems at nationwide showrooms.
Implemented IT asset management, streamlining support processes.
Integrated attendance systems with HR software.
Led the design and deployment of structured cabling and security systems.
Maintained Panasonic PABX phone systems for uninterrupted communication.
Established backup protocols for critical systems.
Developed and enforced IT policies, including internet usage and security guidelines.
Managed vendor relations and procurement to ensure timely resource availability.

کمپنی کا لوگو
Network Administrator
Superior University Lahore
اپریل ۲۰۱٦ - دسمبر ۲۰۱۸ | Lahore, Pakistan



Managed network infrastructure across multiple locations, ensuring seamless connectivity.  
Deployed and administered Cisco devices (ASA, switches), Mikrotik routers, Ruckus Wi-Fi, and TP-Link switches to optimize network performance and security.
Led fiber network deployment, including structured cabling, for high-speed data transmission.
Oversaw planning, deployment, and management of network infrastructure, IT operations, and NOC services.  
Installed and managed server systems (Active Directory, DHCP, File Server, VMware ESXi) and security solutions (antivirus, surveillance).
Led the deployment and training for a ticketing system to improve IT support efficiency.
Trained and managed network and system support teams for effective IT service delivery.

کمپنی کا لوگو
IT Support Engineer
Beaconhouse National University
اکتوبر ۲۰۱۵ - اپریل ۲۰۱٦ | Lahore, Pakistan



Provided IT Helpdesk support while managing a small campus network infrastructure, ensuring prompt resolution of user issues and minimal downtime.
Administered DNS, Active Directory, and PBX (VoIP-Elastix) systems, ensuring seamless communication and user management.
Managed and maintained the file server and Cisco router, optimizing network performance and data access across the campus.
Conducted network troubleshooting, swiftly identifying and resolving issues to maintain system uptime and user productivity.
Oversaw IT lab software installations and ensure proper setup and configuration for smooth user experience.
Implemented IT asset management practices, tracking hardware and software inventory for efficient resource allocation and planning

کمپنی کا لوگو
Office Executive
Marketing Association of Pakistan
جولائی ۲۰۱۴ - مئی ۲۰۱۵ | Lahore, Pakistan

• Administration of MAP Lahore Office.
• Corporate Communication and Event Management (professional training seminars, workshops,Industrial Visits, Family Picnics, Elections, Annual Dinner, Musical Concerts)
• Management of Sponsorship, Memberships, Social Media Marketing, Website, Print Media and Accounts.

کمپنی کا لوگو
Executive Officer | SDSB Luminites Association
LUMS-Lahore University of Management Sciences
نومبر ۲۰۱۱ - جولائی ۲۰۱۴ | Lahore, Pakistan

• Planning and execution of Alumni networking events at SDSB Luminites Association (Speaker sessions, Musical Concerts, Reunion Dinners)
• Assist President, Vice President, Secretary and Treasurer in multiple tasks.
• Corporate communication and coordination, Accounts Management, Vendor Dealing.
• Research and presentations on Alumni networking opportunities.

کمپنی کا لوگو
Intern | Technical Support Dept.
Servis Industries Ltd.
جنوری ۲۰۰۱ - اپریل ۲۰۱۱ | Lahore, Pakistan

• Network Troubleshooting
• Hardware/Software installation
• Follow up with Purchasing of Computer Accessories

تعلیم

Beaconhouse National University
ایم فل, MS in Business and Information Technology‎
Enterprise Resource Planning, Project Management Professional, Applied Data Science
مکمل
2018
The Superior College
ماسٹرز, ماسٹرز ان سائنس, Masters in Information Technology‎
Enterprise Resource Planning, Project Management Professional, Applied Data Science
CGPA 3.4/4
2014
Pakistan International College of Commerce & Science
بیچلرز, , Bachelors of Commerce‎
Accounting & Finance
2011
Punjab College
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, ICS‎
Mathematics, Physics
درجہ C+
2009
Qurban & Surriya Educational Institute
میٹرک / او لیول, سائنس, Matriculation in Science‎
Biology, Chemistry
درجہ A
2007

پیشہ ورانہ مہارتیں

ماہر Negotiating
متوسط data analytics
ماہر Equipment Installation
ماہر hardware
متوسط Linux System
ماہر MCSE 2003
ماہر Network Monitoring Tools
ماہر networks
ماہر Positive Attitude
ماہر process and business
ماہر Project Administration
ماہر Routing
ماہر strategic thinking
ماہر team leader
ماہر troubleshooting
ماہر Virtualization
ماہر Access Networks
ماہر Administration & Book Keeping
متوسط Android Management
ماہر Application Networking
ابتدائی Asana Tool Handling
متوسط ASP.net
ماہر BSC COMPUTER SCIENCES
متوسط Business Research & Statistical Analysis
متوسط C#
متوسط CCNA
متوسط CCNP
ماہر CCTV Cameras
ماہر Certification of MCSE is mandatory and CCNP
ماہر Cisco
متوسط Cisco Firewall Security
متوسط Cloud
ابتدائی Coding Languages
ماہر Computer Diagnostics
ماہر Computer Hardware Installation
ماہر Computer Network Operations
ماہر Conservation Awareness
ماہر Corporate IT
ماہر Corporate Communication & Coordination
ماہر cPanel
ماہر Creative Desing Skills
ابتدائی CRM Command
متوسط Csutomer Services
ماہر Data Backup Handling
متوسط Data Backup Solutions
متوسط Data Mining
ماہر Data Security
متوسط Disaster Recovery
ماہر DNS Management
ماہر Domain Hosting

زبانیں

متوسط پنجابی
ماہر انگریزی
ماہر اردو

Umer آپکے جاننے والے

Irum Umer
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