A creative support professional with a track record of increased responsibility. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Customer focused with diverse industry exposure including customer care, Marketing and retail. Enjoys learning new programs and processes. A team player who is attentive to detail and able to work in a fast paced environment. Excellent oral and written communication skills.
As PRO:
Handling Inquiries - Maturing Inquiries with Active Attention on Follow Ups
Planned and Delivered Sales Presentations and Communications in a Professional Manner
Handled Customer Enquiries, complaints and turned it Profitable Business relationships
Customer Service
Social Media Promotions, updating and managing official pages.
Monitoring and Reporting (Invigilation, Class Attendance, Feedback System).
Encourage Pupils to take Responsibility for their own Learning.
Providing Guidance and Advice to Pupils on Educational and Social Matters.
Giving Informative, Helpful and Accurate Reports to Parents on a Pupils Progress
Working Online Students Module/Updating of New Admissions, Addresses and many other related tasks.
Weekly/Monthly Reconciliation of Students affairs
As Administrator:
Supervised Accounts & Admin department.
Assist Campus Head in interviewing and selecting teachers and support staff.
Training and supervising junior staff and delegating work as required.
Explain school programs, policies, procedures and objectives to teachers and support staff in regular meetings, individual conferences, and written directives.
Create Additional analyses and reports as requested by the higher management
Generations and posting of notices, curriculums regarding new events, policies and procedures.
Coordinate and oversee campus security and maintenance.
Responsible for handling multiple administrative tasks like school functions, facilities management, data communications, maintenance schedules, class scheduling, special activities (e.g., athletic events, school trips), and teacher and staff evaluations.
Participated in accounting functions involving general ledger activity, accounts receivable, and accounts payables ensuring correct booking of all payments.
Actively participating in Administrative activities to enhance my team-work and leadership skills as Chairing the Protocol, Guidance and Career Counseling.
Responsible for energizing and managing Sales of the Dealer’s Network, Payment Receivables and follow ups with a sharp eye on Personal Customer Service
Accountable for Cold Calling and Marketing, opening doors to new Business Prospects
Planned and Delivered Sales Presentations and Communications in a Professional Manner
Handled Customer Inquiries and assisted them in making Purchase Decisions
BOL