Conducted comprehensive technical scrutiny of health claims, identifying deviations such as financial abuse, malpractice, and insurance fraud.
Collaborated with healthcare providers to resolve billing discrepancies, negotiate payment terms, and ensure accurate claim settlements.
Actively participated as a key member of the panel intimation team, coordinating with panel hospitals for the approval of panel cases, ensuring compliance with health policy guidelines.
Streamlined the approval process for panel cases, working closely with hospital administrators to expedite patient admissions and ensure the availability of timely healthcare services.
Facilitated patients by addressing and resolving client issues at panel hospitals, ensuring smooth service delivery, and adherence to policy.
Responded to and resolved client queries related to health policies, providing clarity on coverage, exclusions, and policy benefits.
Managed the approval of panel cases, marking, and prioritizing panel claims to ensure their timely payment and efficient processing in line with company policies.
Supported regional teams by providing technical advice and reviewing initiation approvals to maintain consistency in decision-making across various locations.

Medicine dispensing 
Dose calculations 
Stock management 
Identification of medication errors 

Dose dispensing according to patient ageDose calculation according to weightAdverse drug reaction reporting Drug interactionsAuditing Inventory management Dilution preparation Iv fluid management therapy

Dispensing and record keeping of controlled substancesPatient counsellingInventory ManagementMaintain high level of customer satisfaction and resolve any customer issueSupervision of all aspects of pharmacy operations in the absence of pharmacy managerMaintenance of proper documentationHighlighting and reporting of all software related issues Understanding of new supply chain software

Working in Production and QC/QA department
API and Excipients mixing (Mixing, Drying, Granulation and Final Mixing)
Tablet Compression and Testing (Friability, Weight Variation, Diameter and Thickness)
Understand process of Tablet Coating
Mixing and filling of Cream and Lotion
Overview and understand the preparation and filling of sterile ophthalmic drops
Testing of in-process and final drug products (Friability, Weight Variation, Diameter, Thickness, LOD and HPLC) 

Working in Inpatient, Operation Room, Emergency and outpatient pharmacies.
Compounding of Cream and Syrup
Patient Counseling ➢ Prescription Handling
Unit Dose and Take-Home medication dispensing
Inventory Management