Highly committed and focused professional with 8+ years of experience supervising multiple teams of employees while managing the daily business operations including overseeing all aspects of planning, budgeting, forecasting, sales, after sale services, purchasing, inventory, account receivables, process development and improvement.
• Assist Director to design and implement a strategic business plan to achieve growth and hit sales targets by successfully analyzing and managing the sales team and operations.
• Coordination and follow-up with salesman & department’s head on target vs achievement, growth over last year, undelivered & Collection plan.
• Analysis by region, category, product & client to monitor business performance across the kingdom. (20 retail outlets)
• Follow-up with GM-Services on after sales services, customer’s complaint/returns.
• Prepares technical / Intelligence reports by collecting, analyzing and summarizing information and trends.
• Identifying areas for business improvement.
• Review performance in order to prepare the incentives.
• Mapping the flow of information around a business (B2B, B2C) for annual sales forecast / Budget.
• Work closely with the IT, Sales & Marketing department.
• Organize, support and develop cash & collection process.
• Monitor sales & Marketing related activities on daily basis across the Kingdom for all concern departments.
• Maintain PSI
• Manage supplier and client relationship.
• Work with research team regarding the product development.
• Follow-up with logistic department on shipment arrival & arrange deliveries.
• Maintain accurate records of all chasing activity.
• Manage and communicate with cross functional teams.
(Electro Mechanical Company and Only Authorized Soles Agent of Airedale British Company in Saudi Arabia, Deal in Close control units for Data Center and HVAC project).
• Market plan, segmentation, defines target customers, route management.
• Create and follow up with new and existing customers.
• Create Awareness regarding company and company products.
• Represent the company to the organizations, clients, public, and other external sources.
• Annual Maintenance contract, after sales services.
• Supervise worker (Tech.) assign daily task and follow up.
• Prepare Quotations and sales order.
• Submit invoices and finalize/collect the payments.
• Planning and organizing meetings.
• Prepared correspondence on boss's behalf.
• Screening and directing phone calls and distribute correspondence.
• Delegating work in boss's absence.
• Taking action points and writing minutes.
• Produce reports, presentations and briefs.