• Communicate with clients to understand their work requirements to propose a solution OR to resolve running issues

• Propose best and cost-effective solutions for physical and virtual networks Infrastructure for any type of datacenter tier

• Provide technical guides to resolve their issues by themselves

• Provide technical support via remote access to troubleshoot and resolve issues OR for new configuration

• Audit/configure physical and virtual networks to avoid layer-2 loop issues

• Provide technical support for network firewalling troubleshooting, configuration OR new deployments

• Make technical presentations as per client requirements

• Provide technical support for open source network monitoring servers deployment, configuration and troubleshooting

• Provide technical support blade centers network integration for any type of datacenter tier

• Provide technical support for open source network firewall/router implementation and troubleshooting

Actively work with the principle, sales and account teams to qualify, manage, and close sales opportunities
• Coordinate with clients to understand their accurate needs and design solution as per their requirements
• Create product compliance docs to analysis technical / other requirements of clients as per their RFPs
• Perform POCs to demonstrate product features to clients and assist principle to make POC documents
• Making of Technical Proposal, UAT, ROI and other documents to qualify and finish projects with no issues
• Coordinate with project management team to build error free project management documents
• Managing the overall work plan to ensure work is assigned and completed on time
• Provide technical support to clients after implementation of their projects

• Implement and maintain all network, security, and systems to meet the organization’s current and future requirements.
• Daily administration and oversight of the network devices (switch/router/firewall) and computer systems
• Installation, configuration, and support of the organization's local area network (LAN) and wide area network (WAN).
• Monitor network to ensure network availability to all users and perform necessary maintenance for network availability.
• Perform data backups and disaster recovery operations
• Plan, coordinate, and implement network security measures to protect data, software, and hardware
• Configure, monitor, and maintain email applications or virus protection software
• Analyze equipment performance records to determine the need for repair or replacement
• Installation, configure, administration, and troubleshooting of ISA Server 2004, MYSQL, SQL 2000, SQL 2005,Domain
Controller, Windows Server 2003, IIS 6.0 for ASP.NET Web Sites, Wamps Server 2.0 for PHP WebSites
• Commission and Configure of Cisco 2600 Series Router and 2900 Series Switches.
• Installation and Configuration of Cisco ATA 186 and Asterisk Server for VIOP Network.

• Incident and fault detection, identification, and diagnosis using Network Monitoring and Management Tools
to maintain all DSL network at Operating level
• Pro-active analysis, event and incident management ensuring all faults are resolved as per SLA
• Ensure that trouble tickets are regularly updated with meaningful technical analysis information.
• Prioritize activities and resources to resolve incidents in appropriate order based on priority and business
needs.
• Assist in identifying new tools that would help to resolve issues or create a smoother process
• Perform hardware and software testing including providing feedback and configuration documentation
• Commissioning of new appliances and applications for DSL network operations perspective
• Deploy new patches released by the principle on all production appliances countrywide
• Maintain accurate records and timely reports on equipment operation
• Perform initial troubleshooting, investigations and bug analysis on production Network and clearly document
and record meaningful data for principle
• Providing remotely technical support to DSL Field Support Team and Dealing with Clients to Rectify their
Problems.
• Configuration of countrywide DSL on daily basis which includes DSLAM, BRAS, ATM, MALC and users DSL
Ports.

• Look after office intranet and provide technical system and network support
• Installation, configuration and troubleshooting of windows 2000 server and ISA server 2000
• Troubleshooting and resolve client’s system and servers operation system and application issues
• Provide desktop technical support on Microsoft Platform
• Troubleshooting and installation of client’s computer systems for hardware and software
• Installation and configuration of network printer within office and for clients

• Performs a variety of maintenance, evaluation, installation, and training tasks to ensure that LAN performance meets
Fund’s and user required.
• Evaluates and / or recommend purchase of computers, network hardware, peripheral equipment, and software
• Investigates user problems, identify their source, determine possible solutions, test and implement solutions.
• Troubleshoots networks, systems, applications to identify and correct malfunctioning, and other operational difficulties.
• Installation, Configuration & Troubleshooting of Active Directory, DNS, DHCP, IIS, FTP, Windows 2000 Server,
ISA server 2000 and other services.
• Provide technical support to around 100 intranet users

• Designs and teaches various computer hardware courses to students
• Creates course outlines, writes instruction, and review handouts for each of the different course
• Prepares the room and the computers for use before each class; attends to the proper shutdown after classes.
• Supervises use of computer equipment during lab hours