Sales Strategy Development: Develop and implement effective sales strategies to meet or exceed sales targets for the zone. This includes setting sales goals, creating sales plans, and analyzing market trends to identify growth opportunities.


Team Management: Lead and manage a team of sales professionals, including sales executives and representatives. Provide guidance, coaching, and training to ensure the team meets performance expectations and fosters a positive working environment.


Sales Performance Monitoring: Monitor sales performance metrics, such as sales revenue, market share, and customer acquisition rates, and take corrective actions as needed to achieve targets and objectives.


Market Analysis: Conduct market research and analysis to identify customer needs, competitor activities, and industry trends. Use insights to develop strategies for market penetration and expansion.


Customer Relationship Management: Build and maintain strong relationships with key customers, distributors, and channel partners. Address customer inquiries, resolve issues, and ensure customer satisfaction to drive repeat business.


Budgeting and Forecasting: Prepare sales budgets, forecasts, and reports for the zone. Monitor expenses, manage budgets effectively, and report on variances to senior management.


Sales Collaboration: Collaborate with other departments such as marketing, product development, and operations to align sales strategies with overall business objectives. Coordinate promotional activities, product launches, and sales campaigns.


Performance Evaluation: Conduct regular performance evaluations for the sales team, provide feedback, and implement improvement plans as necessary. Recognize top performers and incentivize sales achievements.

Increase market share of assigned products by using IMS sales analyzer.
 • Get maximum business from dispensing doctors/GP’s
 • Visit all clients, chemist and institutions to generate sales and monitor demand.
 • Handle client’s complaints and queries efficiently and effectively.
 • Obtain market feedback on own and competitor products on regular basis and communicate to Manager/Head Office.
 • Ensure availability of company’s product availability at Trade and Institution.
 • Ensure inclusion of Products in the institutional purchase list and obtain orders.
 • Achieve Annual/Quarterly benchmarks for assign products in allocated territory.
 • Keep updated on product and competitor knowledge.
 • Identify new customer and also develop potential business outlets.

 Increase market share of assigned products by using IMS sales analyzer.
 • Get maximum business from dispensing doctors/GP’s
 • Visit all clients, chemist and institutions to generate sales and monitor demand.
 • Handle client’s complaints and queries efficiently and effectively.
 • Obtain market feedback on own and competitor products on regular basis and communicate to Manager/Head Office.
 • Ensure availability of company’s product availability at Trade and Institution.
 • Ensure inclusion of Products in the institutional purchase list and obtain orders.
 • Achieve Annual/Quarterly benchmarks for assign products in allocated territory.
 • Keep updated on product and competitor knowledge.
 • Identify new customer and also develop potential business outlets.

• Provide the highest quality of service to customers over the phone with a positive attitude within the defined SOPs of the company
• Keep abreast with the latest information w.r.t the products, policies and procedures of the company in order to handle customer queries and complaints effectively and efficiently
• Ensure strict compliance with New Sales Activation/ MNP SOP
• Provide feedback to the Team Leader on issues and challenges w.r.t his/her job and suggest solutions
• Actively work towards the achievement of daily quantitative targets
• Adhere to the the company’ business code of conduct, corporate policies, guidelines, and statutory requirements
• Regular attend Team Meetings and other learning initiatives.
• Coordinate and follow-up with multiple stake holders for the resolution of customer’s problems
• Prepare product or service reports by collecting and analyzing customer information.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution