Dedicated IT Support Officer with 1 years of experience delivering comprehensive technical assistance and solutions to enhance operational efficiency.
Skilled in user training, documentation, and implementing IT security measures to protect organizational assets. Adept in project management, vendor relations, and continuous process improvement.
Technical Support: Provided expert-level technical assistance and troubleshooting for hardware, software, and network issues to ensure minimal downtime and maximum productivity
System Administration: Administered Sap Business One servers, including configuration, maintenance, and monitoring of systems to ensure optimal performance and security.
Hardware and Software Management: Managed inventory, procurement, installation, and configuration of hardware and software assets, ensuring compatibility and functionality.
Hardware and Software Management: Managed inventory, procurement, installation, and configuration of hardware and software assets, ensuring compatibility and functionality.
BDO is primarily responsible for identifying and pursuing new business opportunities, developing sales strategies, conducting market research, analyzing competitors, and building relationships with potential clients to increase a company's revenue and market share