Support to recruitment offices regarding Blue and white collar hiring
Segregate resume’s according to required position’s in company.
Make calls to candidates and getting initial information about their Bio Data.
Answer, Screen and forward incoming phone calls.
Guidance to “Walk-in” visitors and receive of CV’s from them.
Inform “Inactive Employee’s” regarding their clearance when they can receive form Accounts.
Providing information to customers for company products and services.
Ensure recruitment block is tidy and presentable, with all necessary stationery and material.
Provide Basic and accurate information in-person and via phone/E-mail.
Keep update records of company recruitment.
Lesion with the recruitment & store dept related to demands for recruitment block.

      

Receive & promptly response customer via Facebook, Instagram, WhatsApp & LinkedIn.
Making outbound calls for Day to day order confirmations.
Strict monitoring about return/replacement and refund issues from customer end.
Identifying customer needs and helping customers by using different features.
Analyzing and reporting product malfunction. Monitor customer complaints on social media and reach out to provide assistance.
Follow up with customer and ensure their technical issues are resolved.
Gather customer feedback and share with our product, sale and marketing team.
Close working relationship with Fulfillment & Last mile department.
Using websites, CRM, Sibel and courier software system.

Patrol property on foot, securing personnel, assets, buildings, gates, and fence perimeter are secure in all weather conditions
Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
Control and monitor surveillance equipment, and perform building and equipment inspections
Guard access points, permitting or refusing entry, restraining trespassers, and direct heavy traffic during start and end of business hours
Complete daily reports, including relevant information, observations, surveillance footage, and signatures.
Provides and implements security and security protocols for all assigned facilities and information systems.
Takes proactive steps to provide a safe and secure working environment to staff and visitors.
Provides specialized security for and monitors access to limited and restricted access areas such as inventory areas, network equipment areas, and employee files and confidential records.
Conducts regular walk-throughs and security inspections for assigned facilities.

Where government projects are involved, serves as a liaison to government agencies concerning project security; assists with security clearance processing for employees working on government classified programs.

Answering phone calls by customer professionally and responding to customer inquiries and complaints.
Building a good relationship with customer. Handling and resolved customer complaints regarding product sale.
Keep records of all conversation in our call center database.
Completing call notes and call reports as necessary. Using CRM,Sibel, Cisco systems.