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خلاصہ
Technical Support
- Assist staff and students with IT-related issues.
- Troubleshoot hardware and software problems.
- Set up and configure new devices.
Network & System Maintenance
- Monitor and maintain computer networks.
- Assist in server maintenance and backups.
- Ensure network security and update antivirus software.
Software & Database Management
- Install and update software as required.
- Assist in database management and data entry.
- Ensure proper licensing of software.
Website & Application Support
- Assist in maintaining university websites.
- Support university portals or learning management systems (LMS).
IT Asset Management
- Keep track of IT equipment and inventory.
- Suggest improvements or upgrades to IT infrastructure.
Collaboration & Documentation
- Work with senior IT staff for project implementations.
- Document IT issues and resolutions for future reference.
پراجیکٹس
تجربہ
Junior IT Officer
1. Technical Support & Troubleshooting
Provide first-level IT support to faculty, staff, and students.
Diagnose and resolve hardware and software issues.
Assist in the installation, configuration, and maintenance of desktops, laptops, and printers.
Respond to IT-related queries via email, phone, or in person.
2. Network & System Administration
Support the maintenance of LAN/WAN and Wi-Fi networks.
Assist in monitoring network performance and troubleshooting connectivity issues.
Perform routine system checks and software updates.
3. Software & Database Support
Install and configure software applications.
Ensure regular updates and patches for security and performance.
Assist in database entry, maintenance, and backup.
4. IT Security & Data Protection
Ensure antivirus and security software are up to date.
Help in implementing cybersecurity measures.
Assist in data backup and recovery processes.
5. IT Asset Management
Maintain records of IT equipment and software licenses.
Assist in IT procurement and inventory management.
6. Website & Application Support
Assist in updating and maintaining the university’s website.
Provide support for student portals, LMS, and internal applications.
Required Skills & Qualifications:
Education: Bachelor’s degree in Computer Science, IT, or a related field.
Technical Skills: Basic knowledge of networking, troubleshooting, Windows/Linux OS, and Microsoft Office Suite.
Soft Skills: Strong communication, problem-solving ability, and teamwork.
Experience: 0-2 years of IT support or related experience (fresh graduates can apply).
Work Environment:
Office-based role with occasional fieldwork for IT support.
May require working outside regular office hours for urgent IT issues.
