An energetic and dedicated Customer Service Representative, having more than 4 years experience in customer relations. Highly motivated to maintain customer satisfaction and to contribute to the success of the organization.
Skilled and self-motivated having extensive approach in product research and development, performance management, sales and client acquisition. Looking for a fast paced work environment, with many opportunities to improve customer satisfaction.
Full cycle technical recruitment
USA (Remote)
Specialized in IT recruitment, placing highly qualified tech talent from top universities across Texas, California, Washington and Arizona, as well as in Vancouver and Montreal.
Successfully hired for roles including Java Developer, Frontend Engineer, .NET Programmer, UI and Mobile Developer, Backend and SQL Developer, Salesforce Developer, Discovery Analyst, Java Developer (Trading Systems), Cloud DevOps Engineer, AI/ML Solutions Engineer, Big Data Engineer, PostgreSQL DBA, Case Manager, MAC Patching Engineer, and IBM FileNet Architect, OpenText EDI Consultant, Backend API Engineer, SAP FI-CO Consultant.
Managed full recruitment lifecycle for roles in IT, legal, healthcare, fitness coach and fleet staffing.
Utilized platforms such as LinkedIn Recruiter, Zoho Recruit, People AI Premium, and ZipRecruiter.
Conducted candidate assessments, phone screenings, zoom screenings, background verifications and managed end-to-end onboarding processes.
USA (Remote)
Supported hiring needs across legal and corporate departments by sourcing qualified professionals including attorneys, paralegals, and case managers for AM100 law firms and Fortune 500 clients.
Collaborated with hiring partners to meet legal hiring goals through targeted sourcing and selection.
Maintained market intelligence on legal hiring trends and candidate availability.
Screened candidates and handled initial qualification and documentation.
Recruited care staff, including nurses, managers, and support workers for UK-based care homes and hospitals.
Sourced candidates through platforms like CV Library and Total Jobs.
Conducted screening calls to assess qualifications, experience, and communication skills.
Managed background checks, including verifying NMC PIN registration and collecting professional references.
Submitted candidate profiles to home managers for review and open positions.
Occasionally participated in joint interviews with home managers and deputy managers.
Maintained awareness of legal hiring trends and candidate availability in the UK healthcare sector.