*Create, develop and implement sales strategies
*Plan, organize and manage all sales activities
*Identify, analyze and implement new methods and techniques to determine sales growth
*Analyze the company's sales policies and recommend proper improvements and changes
*Establish and implement sales objectives and goals
*Assist, support and coordinate sales personnel in performing daily sales activities
*Prepare and handle sales annual budgets
*Analyze markets in order to identify new sales and business opportunities
*Analyze, interpret and evaluate the effectiveness of sales, methods, costs and results
*Handle customer complaints and solve conflicts within the company
*Handle promotional materials and coordinate advertising
*Compile and track sales data
*Maintain good long term relationship with customers, sales staff and suppliers
*Promote positive relationships with vendors and distributors
*Participate at trade fairs and other events
*Order and maintain materials and merchandise
*Handle both field and indoor sales activities
*Prepare and analyze complex and technical specifications of products
*Evaluate market demand and try to meet customers needs and expectations
*Provide customer services after selling the product or service
*Provide customers relevant information about the products and services the company sells
*Recruit, train and collaborate with sales representatives
*Motivate and reward the sales team.

*Leading, managing and motivating a sales team to implement a sales strategy and meet agreed targets.
Developing targeted marketing campaigns and working with marketing team to set up campaigns that promote the services on discounts and offers to existing and new customers.
*Communicating with the existing accounts to increase or maintain levels of the business activity.
*Presenting and selling company products and services to new and existing clients.
*Identifying sales opportunities and presenting benefits and key features of products effectively to acquire new business.
*Searching proactively for new revenue generating opportunities to meet the company targets and
*following up on new leads and referrals.
*Identifying sales prospects and contacts and other accounts as assigned.
*Preparing quotes, proposals and sales contracts.
*Developing and maintaining sales materials and current product knowledge.
*Managing the agreed levels of calling activity to raise revenue or volume streams in conjunction
with sales team.
*Researching prices and products of competitors.
*Compiling sales progress reports on a weekly/monthly and end of year and proactively addressing shortfall on targets due to be achieved.
*Adhering to the company external or internal customer care policies and procedures.
*Attending trade shows to exhibit products/services or conferences to keep abreast of the latest
products and trends.
*Participating in marketing events and attending sales meetings.
*Managing the Customer Relationship Management database of to ensure accurate and up-to-date information is available.

*Consulted clients and helped them choose the best option from the available alternatives according to their requirements and budget
*Advertised about vacant properties and answered all queries of callers.
*Met corporate clients and prepared quotes for leasing property.
*Prepared all official records including sales and revenue reports for the department
*Following up business leads.
*Preparing professional looking sales brochures and promotional information.
*Liaising by phone, email and letter with solicitors, building societies & surveyors.
*Marketing by phone & letters properties to potential buyers or tenants.
*Projecting a professional image of the agency to the public.
*Visiting vacant and inhabited properties and inspecting them.
*Comparing a property to others in the area then estimating its value.
*Compiling Home Information Packs.
*Pointing out a properties best features to buyers and answering their questions.
*Advising clients on which properties to buy or let.
*Writing up tenancy agreement contracts.
*Commercial awareness and a good feel for the property market.

*Settlement of Bills
*Bill Adjustment for Postpaid Customers.
*Replacement
*Manage all data and records of new sales in company database
*Activation of Sims
*Handling customer queries, issues and dealings on the Hot Lines.
*Following KPIs
*Working in 789 Verification Departments.
*Attended various Training Workshops in CM Pak.
*Give Assistance to customers around the clock and resolve their problems very actively and swiftly.
*Attend Training's, workshops & team building skills for better out put.
*Verification of clients according to records of their Identity Cards in accordance with NADRA (National Database and Registration Authority) records.
*To provide Product/Service information of Insta / Paktel Customers.
*Attending calls of customer and solve technical queries on the phone.
*Keeping record of all queries in CS Software.
*Attended various Training Workshops for Call Center Management in Paktel.
*Give Assistance to customers around the clock.
*Millicom professional services Paktel / Instaphone Call Center
*Answering Queries on the Phone by calling back the customers who have registered their issues in the call centre help line.

*Handling daily log for Front Office.
*Guests checking in and out
*Maintaining the payments
*Coordinate with Accounts Department directly.
*Handling complaints and issues from guest.
*Implementation of proper management of day to day activities.