Aspiration: Usman is results-oriented HR and Administration professional with a proven track record in talent management, employee relations and streamlined administrative processes. Seeking a challenging position where my strategic HR leadership and efficient administrative skills contribute to creating a positive workplace, culture and drive organizational success. Adept at implementing best practices in recruitment, employee development & compliance to enhance overall operational effectiveness.
Employee Recruitment Support:
Sorts applications based on criteria: Age, Education, Experience and prepare profile summaries
Coordinate interview schedules and support in conducting initial screening calls
Communicate with candidates regarding interview schedules and follow-up processes
On boarding Assistance:
Help in preparing on boarding materials and documentation for new employees
Coordinate with IT and administration for setting up workspaces for new hires
Documentation and Record Management:
Maintain accurate and updated records of employee documentation in HR systems
Assist in filing and organizing employee files, both digital and physical
Ensure confidentiality and security of all employee records
Hiring:
Implement Orientation Plan with the consultation of Line Managers
Send the Orientation Plan and Message of the company to their respective HOD and ensure that Orientation Plan shall be completed as per schedule
Make Welcome Pack for new candidate upon his joining and send the Letter to their HOD
Get the Joining Report and Receiving of Letters & place it on their Personal File
Update the CR Data & CL Data of the new joining and OPD allowance as per entitlement
Follow up from Admin Dept. for New Employee for their official sim and fuel card
HR Field Operations (DSR’s; Order Booker & Merchandiser):
Support the payroll process by collecting timesheets, attendance, and leave records
Assist in verifying attendance data and preparing reports for payroll processing
Address employee attendance-related queries and coordinate with the payroll team as needed
HR Field Operations (DSR’s; Order Booker & Merchandiser):
Received the E-Mail from the Sales Operation Executive/ TM / AZM / ZM of new Joining & Separation forms
Put the Data on SSS System & Issuing New Code and also put Data on MS Excel
Reconcile the data as per fiscal year’s budgeted sheet
Compile the Joining documents on the end of the month & forward to Sales Dept. concern person for payroll
Health Management (YPL, DLPL & DSR’s):
Addition in Takaful Health Facility YPL Employee after confirmation (Addition & Deletion)
Send deletion email to Takaful on date of separation of employee
Send Takaful Health Card to newly confirm employee
Send Introduction email to newly confirm employee
Facilitate in emergency 24/7 other pre & post approvals
Send post medical claims to Takaful & update in Excel sheet with follow ups
Follow & coordinate to Takaful in medical claims & health cards issue
Send medical claim cheque to concern employee & get receiving
Support to employees in additions of child & spouse name
Policy renewal & invoice payment disbursement
Visa Application Management (Director’s & Senior Management):
Collect and prepare all necessary documents, such as passports, ID proofs, invitation letters, and employment verification
Complete visa applications accurately and ensure all information meets the requirements of the destination country
Monitor application statuses and follow up with embassies or consulates as needed to avoid delays
Ensure all documentation and processes comply with both home and host country immigration laws and policies
Arrange for appointments at embassies or visa application centres and provide applicants with clear instructions for their interviews or biometric sessions
Coordinate travel arrangements, including flight bookings, accommodation, and itinerary planning, once visas are approved
As a Sr. (FDO) – Admin,
Warmly greet visitors, clients, and staff as they enter the premises
Handle incoming and outgoing mail, including distribution to respective departments
Manage daily schedules, appointments, and meetings for staff as needed
Assist with data entry, filing, and maintaining organized records
Monitor access to the premises and report any suspicious activity to security personnel
Prepare purchase requisitions for inventory items, including kitchen supplies, janitorial items, and other essentials, ensuring that stock levels are maintained as per requirements
Oversee and track the daily activities of kitchen staff, janitorial staff, and drivers, ensuring that each team is following schedules and completing tasks as assigned
Organize and oversee the storeroom, keeping track of inventory levels and ensuring items are stored in a neat, accessible manner
Schedule and conduct regular audits of inventory to ensure records match physical stock and to identify any discrepancies
As a Officer Front Desk,
Warmly greet visitors, clients, and staff as they enter the premises
Handle incoming and outgoing mail, including distribution to respective departments
Manage daily schedules, appointments, and meetings for staff as needed
Assist with data entry, filing, and maintaining organized records
Monitor access to the premises and report any suspicious activity to security personnel
Assist with inventory and coordinate reordering as needed
Strong communication and interpersonal skills
Proficiency in office management software (such as Microsoft Office Suite)
Welcome guests warmly, complete check-in and check-out procedures, and ensure all registration details are accurate
Manage reservations, cancellations, and room assignments efficiently
Provide training, guidance, and support to junior front desk staff, helping to develop their customer service skills
Maintain records of guest interactions, room bookings, and billing information
Process payments, handle cash, and balance accounts at the end of shifts
Work closely with housekeeping, maintenance, and other departments to address guest needs and resolve issues
Inspect guest rooms and common areas to ensure cleanliness and that all standards are met
Ensure that housekeeping carts are well-stocked and that items are used efficiently to minimize waste
Document any maintenance issues observed in guest rooms or public areas and coordinate with the maintenance department
Welcome guests warmly as they arrive and ensure they are seated comfortably, setting a positive tone for their dining experience
Handle phone calls for birthday party reservations, noting all necessary details like date, time, number of guests, and any special requests
Taste and inspect items on the salad bar regularly to ensure everything is fresh, flavourful, and meets quality standards
Provide guidance to staff on personal grooming and hygiene standards to maintain a professional and clean appearance
Stay connected with the kitchen team to track the progress of orders and prevent delays in food service.
Keep track of kitchen supplies to ensure essential items are always stocked and reorder when necessary to avoid shortages
Record daily activities, issues, and key information in a log book to keep track of shift operations and communicate with the next shift manager
Complete shift-end duties, including ensuring all areas are clean, cash registers are balanced, and any outstanding issues are documented for the next shift