خلاصہ

Enthusiastic and organised individual seeking a position in administrative and customer service roles. Possesses strong interpersonal skills, a keen attention to detail and the ability to handle multiple tasks efficiently. Demonstrate a commitment to providing excellent customer support and managing office operations effectively, Easger to contribute to a team-oriented environment while gaining hands-on experience and further developing professional skills.

تجربہ

کمپنی کا لوگو
Seasonal Auditor
Abacus Consulting Lhr
جنوری ۲۰۲۴ - موجودہ | Faisalabad, Pakistan

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کمپنی کا لوگو
Client Care Associate
Go Security UK
جنوری ۲۰۲۴ - اگست ۲۰۲۴ | Faisalabad, Pakistan


Respond promptly and professionally to customer inquiries via chat.Manage multiple chat sessions concurrently, ensuring timely and accurate replies.Resolve customer issues efficiently, escalating complex problems to the relevant department as needed.Maintaining a comprehensive understanding of our products, services and policies to provide accurate information.
Strong understanding of customer needs and give them exceptional customer service.

کمپنی کا لوگو
Customer Service Representative
Orizon Pvt Ltd
دسمبر ۲۰۲۲ - اگست ۲۰۲۳ | Faisalabad, Pakistan


Resolve customer queries.
Collaborative support for clients.
Documentation.
Delivers quality and satisfactory customer service.

تعلیم

Government College University Faisalabad.
بیچلرز, بیچلرز ان آرٹس, B.A‎
Arts
فی صد 52%
2023
Govt Postgraduate College of Science Faisalabad
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری میڈیکل), F.Sc‎
Science
فی صد 48%
2020
Board of Intermediate & Secondary Education Faisalabad
میٹرک / او لیول, سائنس, matric‎
Science
فی صد 65%
2017

پیشہ ورانہ مہارتیں

ماہر Accounts Management Skills
ماہر Active Listening
متوسط Admin Operations Management
ماہر Analytical Skills
ماہر Attention to Detail
ماہر Bank Reconciliation
ماہر Boiler Components
متوسط Bookkeeping
متوسط Business Writing
ماہر C Problem Solving
ماہر Call Handling
ماہر Cash Handling
ماہر Chat Support Skills
ماہر Client Contact Skills
ماہر Client Dealing
ماہر Client Dealing 
متوسط Client Relationship Management
ماہر Client Service Oriented
ماہر Communication Skills
متوسط Company Laws Knowledge
ماہر Compliance Management
متوسط Computer Proficient
متوسط Contract Law Knowledge
ماہر Coordination Skills
متوسط Credit Collection Recovery
متوسط Customer Acquisition Skills
ماہر Customer Analysis
ماہر Customer Care Representation
ماہر Customer Interaction Management
ماہر Customer Relations Management
ماہر Customer Satisfaction Management
ماہر Customer Service
ماہر Customer Services
متوسط Customer-focused Service
ماہر Data Collection
ماہر Data Comparison
متوسط Digital Marketing
ماہر Documentation
متوسط Email Etiquette
متوسط Email Strategies
ماہر Email Writing
ماہر End to End Sales
متوسط English Law
ماہر Excellent Communication Skill
ماہر Field Research
متوسط Field Task Management
ماہر Financial and Budgeting Skills
ماہر Fluent in English
ماہر Google Search Command
ماہر Ingredient Sourcing

زبانیں

ماہر انگریزی
ماہر اردو