I am a self-motivated, self-driven and result-oriented IT Professional with 6 years of experience with medium to large enterprise networks.
My core areas of expertise in
IT Infrastructure including Active and Passive work.
Lan/Wan Technologies, Information Security.
Cloud Infrastructure for mission-critical applications
Microsoft Office 365, SharePoint and Active Directory Services
Strong analytical, interpersonal, and problem-solving skills.
Excellent verbal and written communication skills.
Managing core network infrastructure of Unity Foods & Sunridge Foods that includes Fortinet Firewalls, Cisco Core and Access Switches, Cisco WLAN Controller & Lightweight Access Points, Office 356 Administration & CCTV Systems.
Authentication Server (Win2008 / Win 2012 Active Directory).
Coordinate with I.S.P for internet and data Connectivity.
Managing Cisco WLC and Lightweight Access Points for Head Office users.
Evaluating vendor proposals related to IT Accessories, vendor management with SLAs and contracts management.
Create Purchase Requisition and Basic User Management on SAPB1 & S4Hana.
Managing Cloud Portal for Kaspersky Endpoint Security.
Managing Office 365 Administration & Exchange Panel.
Assist with planning, implementation, and configuration of monitoring and maintenance network and hardware.
Maintaining Video Conferencing sessions using existing tools & provide support.
Set up accounts on servers and workstations based on Active Directory (Windows Servers)
Virtual Machine Infrastructure (Xen Citrix & ESXI)
Plan & conduct trainings for users on LAN operations, +procedures & provide desktop support.
Maintain user’s data backups (NAS \ One Drive)
Providing support for Windows / Mac environment.
Centralized application server-based application daily backup .
Ensure security through user access controls endpoint security, GPO active directory & firewalls. Proxy server. (IP Cop) & TP Link Load Balancer.
Responsible for maintaining a network of 350+ nodes & managing IT Support Team & CCTV system troubleshooting.
Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
Configuring ZK Teco Time Attendance Machine.
Configuration of Client-Side Applications and maintain Standards as per SOPs (E.g.: OneDrive, Microsoft Teams etc.).
Managing Cisco Aironet Wireless Controller & Firewall management.
Assist Network Administrator in supporting operating systems.
Managing Active directory.
Provide helpdesk assistance in resolving software, hardware and networkrelated problems.
Assist in equipment set-up and software installation and updates.
Assist in maintenance of computer stations.
Configure computers for new users.
Respond to service calls and emails promptly.
Coordinate with Manager to set user access, permissions and rolesto prevent unauthorized access.
Ensure smooth operation of CCTV Control Room and all the related equipment.
Deal with CCTV vendors for quotations& repair/maintenance jobs.
Evaluates, diagnoses, and troubleshoots systems and performs repairs
as necessary.
Maintain essential IT operations, including operating systems, security Tools, applications, email systems, laptops, desktops, software and hardware.
Manage remote site and monitor all infrastructure and system installation, including configurations testing and maintenance.
Communicate with clients to identify what they want in system to accomplish.
Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
Providing technical support across the company (this may be in person or over the phone).
Repairing and replacing equipment as necessary.
Installing and configuring computer hardware Operating systems and applications.
Monitoring and maintaining computer systems and networks.
Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
Troubleshooting system and network problems and diagnosing and Solving hardware or software faults.
Replacing parts as required.
Providing support, including procedural documentation and relevant reports.
Supporting the roll-out of new applications troubleshooting / repairing software and hardware problems on Pc, Laptops, and Printers.
Support and deploy, Windows 2000, Windows XP, Microsoft Office, and other office environment software.