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خلاصہ
Over 16 years of proven success in sales & distribution, customer service and training and development. Entrepreneur at heart who loves all things digital with over 3 years freelannce experience in setting up, monetizing and scaling online businesses. I am great in identifying opportunities to increase efficiencies through optimization of systems and processes while coordinating with stakeholders and customers.
Award/ Recognition:
‘Be Respectful’ Award – Q2 2019
‘Go Getter’ Attitude Award - 2018
TOP Area Sales Head – Q1 & Q2 2018
Battle of the East (CBOM + Distribution) Winner – Q1 & Q2 2018
TOP Area Sales Head – Q1 2017
IGNITE Champion – Q1 2017
Outstanding Performance Award – CSE Q2 2016
Outstanding Performance Award – Project Modernization Q4 2015
Award for Excellent Execution – C&SE Q2 2015
Employee of the Month – System & Process - May, 2012
Appraised/featured in Inspire Mag for Hum Qadam Project - 2011
Postpaid TL of the year – 2010
پراجیکٹس
تجربہ
Retail Development Manager
- Build a high-performance culture and develop an agile team from zero to over 35 members to launch the largest digital financial services brand and products under the brand of JazzCash in Sialkot, Narowal, Daska, Pasrur and Wazirabad.- Creating a compelling vision and mission by replacing complexity with simplicity within services and generating month on month growth of newly set up Alternate Distribution Channel of JazzCash- Became the market leader in a competitive market of digital financial services of banks, telcos and fintechs with the largest number of wallets, fastest agent network ecosystem, QR enabled payments for merchants.
Area Sales Head
Responsible for Gross Adds – First Call Activation (FCA), Revenue – Primary & Secondary Recharge and Financial Services & Related Products
Responsible for business growth and improvement of market share within the assigned territory
Responsible for Retail footprint expansion to increase availability of products and services
Area Sales Head
Responsible for Gross Adds – First Call Activation (FCA), Revenue – Primary & Secondary Recharge and Financial Services & Related Products
Responsible for business growth and improvement of market share within the assigned territory
Responsible for Retail footprint expansion to increase availability of products and services
Area Sales Head
- Responsible for Gross Adds – First Call Activation (FCA), Revenue – Primary & Secondary Recharge and Financial Services & Related Products
- Responsible for business growth and improvement of market share within the assigned territory
- Responsible for Retail footprint expansion to increase availability of products and services
Area Sales Head
- Responsible for Gross Adds – First Call Activation (FCA), Revenue – Primary & Secondary Recharge and Financial Services & Related Products
- Responsible for business growth and improvement of market share within the assigned territory
- Responsible for Retail footprint expansion to increase availability of products and services
Training Specialist
Responsible for design and finalize the structure for self-learning programs, soft skills, behavior and functional trainings.
Responsible for capability enhancement on ‘Internet for All’ for all customer care channels.
Responsible for all employee engagement activities in CCD.
Personal Assistant for Account Creation
Personal Assistant for Account Creation
https://www.upwork.com/o/profiles/users/_~019cc6757de33f6fce/
System & Process Specialist
- Developing and maintaining SLA’s between CCD & IT in terms of systems and applications.
- Responsible for all UATs & FUTs within deadline for each project, launch and system change.
- Ensuring 100% accurate change identification, requirements gathering and testing for BSS New Releases and system audits.
Social Media Marketing Strategy
Design Social Media Marketing Strategy for the company
https://www.upwork.com/o/profiles/users/_~019cc6757de33f6fce/
Marketing Executive - YouEvolve
Execute the Marketing Strategy of the organization, while coordinating with the design team.
https://www.upwork.com/o/profiles/users/_~019cc6757de33f6fce/
Marketing strategy
Social Media Marketing
https://www.upwork.com/o/profiles/users/_~019cc6757de33f6fce/
Team Leader in Prepaid Unit
Team Leader, Postpaid Unit
MNP Officer
