Counter Service officer CSO

Worked as a Logistic Manager & Admin Officer at Shah Hussain Beverages Authorized Distributor of Coca Cola Beverages Pakistan Ltd.ResponsibilitiesAccomplishes department objectives by managing staff; planning and evaluating department activities.Maintains staff by recruiting, selecting, orienting, and training employees.Leading, coaching and developing strong team to drive the effective resultsEnsures a safe, secure, and legal work environment.Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results &Focusing on market dynamics and consumer trends to grab the opportunityManaging the discounting tool properly to ensure the profitabilityMaintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.Contributes to team effort by accomplishing related results as needed.Ensuring cleanliness, tidiness and safety of work environment.Loading and unloading delivery vehicles, Accepting delivery of inventory.Inspecting inventory for damage and faults, Communicating errors to relevant partiesLoading and wrapping stock on pallets, Building loads with forklift and electronic pallet jack.

Worked as a DVO (Distributor Voyage Officer / Keypunch Operator)
Responsibilities
Ensuring Daily Settle Secondary Sales through Company Software Voyage
Collect and Organize Customer Wise Order.
Perform Liaoning with logistics team and process daily sales orders.
Coordinate with sales team and handle operational queries.
Maintain customer wise orders & Keep in Record at Office Copy.
Prepare and share daily and monthly sales reports.
Compute multiple sales Analysis.
Update and Maintain Sales Database.
Assist Zonal Sales Manager in day-to day sales operations.

Worked as a CSR (Customer Service Representative) at
Waseem Communication Warid Franchise Opposite SP Office Dadu.
Resposbilites
Manage large amounts of sold Load to Retailers Accounts
Generate sales leads & Create new shops in system
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and Load handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies.

Work As a Social Mobilizer at Johi Organization for Rural Development and Natural Disaster (JORDAN) 
Responsbilities
Primarily responsible for Hygiene Promotion outputs of an operational Project WASH response.
They manage the day-to-day Hygiene Promotion activities, 
with each Hygiene Promoter working with a group of Community Mobilizers
in a specific location or sector of the disaster-affected population.

Worked as a CSR (Customer Service Representative) at
Fahad Communication UFone Franchise Opposite SP Office Dadu.
Resposbilites
Manage large amounts of sold Load to Retailers Accounts
Generate sales leads & Create new shops in system
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and Load handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies.