Duties and Responsibilities:
·         Ensure the efficient and effective operation of the hospital's administrative functions.
·         Manage and oversee all operational activities within the hospital.

·         Address patient complaints and concerns related to hospital facilities and services.

·         Facilitate resolutions for issues and complaints, including those from various hospital departments.

·         Collaborate with various hospital departments, including Pharmacy, Safety and Security, Transport, NFSD, General Store, Housekeeping, Maintenance, Biomedical, EPI, Lab, Nursing, Reception, and Information Technology, to ensure seamless operations.

·         Organize and coordinate seminars, workshops, and meetings held within the hospital.

·         Ensure the successful execution of these events in alignment with the hospital's objectives.

·         Establish and maintain communication with government health departments, local administration, and enforcement agencies.

·         Coordinate with the CEO health office on various programs, including TB, Covid vaccines, Hepatitis, Dengue, and EPI.

·         Generate clinical and non-clinical reports as required by hospital management and share them with IHHN regional and Head offices.

·         Collaborate with internal and third-party audit teams for audit purposes.

·         Address staff and patient grievances related to food supply and quality, ensuring timely resolution.

·         Monitor and enforce the hospital's specified dress code.

·         Manage various emergencies, including incidents like theft and medical emergencies.

·         Implement appropriate emergency protocols and responses.

·         Ensure professional management of all non-clinical units, defining scopes, TORs, and KPIs.

·         Manage administrative stock requisitions and control stock issuance to minimize wastage.

·         Act as a liaison between the public and hospital management.

·         Handle public inquiries and concerns professionally.

·         Manage petty cash for administrative purchases and maintain accurate records.

·         Monitor budgets and address queries related to company assets.

·         Oversee cleanliness checklists, ensuring timely completion by staff.

·         Monitor and enforce IHHN policies and procedures in both clinical and non-clinical departments.

·         Assist the Head of Campus with daily tasks and coordinate with internal and external departments.

·         Arrange and monitor meetings for governing committees within the hospital.

·         Monitor both incoming and outgoing correspondence.

·         Manage printing tasks related to hospital documentation.

·         Supervise administrative staff, including the preparation of work schedules.

·         Monitor staff attendance and ensure compliance with hospital policies.

·         Act as a secretary and member for various hospital committees, including the Senior Management Committee, Medical Record Committee, HoD Committee, ICC, Waste Management, CEC, and CQI, among others.

·         Supervise the Reception Department and ensure its efficient operation.

·         Act as the focal person for the Sehat Sahulat Program.

·         Coordinate with all relevant departments for audits by the Punjab Health Care Commission.

·         Be a member of the core committee for visits by PHCC, Monitoring & Evaluation teams from the Government of Punjab, and other external parties visiting the hospital.

Duties and Responsibilities
 
·         Supervision day-to-day operation of the administrative dept. and staff members.

·         Developing, reviewing, and improving administrative systems, policies and procedures.

·         Responsible, handling the petty cash and Advances with honesty and transparency.

·         Monitor costs and expenses to assist in budget preparation and supervise all dispatches.

·         To deal with Vendors regarding Office Supplies, Utilities and Repairs and Maintenance of Building and all Assets.

·         Handling grievances and support in legal matters and litigations to company.

·         To Liaise with Govt.Dep like (PESSI, EOBI, Labour Dept., PESCO, EPA Dept., Police, Bank, Anti-Narcotics and PTCL department etc.

·         To maintain staff attendance, leaves records, employees file and make monthly salary and staff overtime.

·         Manage daily activities of housekeeping to ensure smooth handling of all issues i.e appropriate cleaning of the entire premises.

·         Responsible for Company Vehicles for Periodic Maintenances, Emergency Repairs and to check log book.

·         Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.

·         Monitor the all-security matters and physically check the project area or by CCTV.

·         Develop and implement safety procedures for those working with potentially dangerous chemicals.

Duties and Responsibilities
 
·         Manage Inventory control policies and procedures. Review, choose and execute technical store management system solution for all locations.

·         Administer and monitor the goods in & out according to IGP & OGP with accurate quantity and ensure the record of returnable goods.

·         Supervise all security matters and cross check of gate in & out record of security.

·         Administer, handling the petty cash system and ensure appropriate record keeping.

·         Supervise and monitor daily attendance of project staff. Analysis of the attendance, Punctuality & Leave management record.

·         To check the payroll and distribution staff salary, (Bank and by Cash), Administer and monitor the project staff loans and advances payments and back report to head office.

·         Administer personnel files, Retirement, Termination, dues file and records. To ensure the Clearance & accurate payments of benefits and allowances.

·         Dealing and manage the accurate payment of utilities bill within due dates (WAPDA, PTCL, PESSI, EOBI, Labour department and banking matters etc.)

·         Attend the any type of official guest from the government & Private department and responsible for all external matters or project.

·         Mess and accommodation management to ensure good cleaning and furnished.

·         Arrange hospitality, local purchase as per necessary or policy to ensure the smooth running of the organization on a day to day or as required basis.

·         Provide administrative support for matters relating to the premises and operations including security and transport according to company policy.

·         Assist with the surprise/annual audit of project and to secure the assets of project.

·         To coordinate with Company Civil department for building maintenance, repairing, Ground maintenance that affects building operation.

·         Cross check of generators maintenance, Fuel demand, cleaning, and safety measures in order and verify the changing parts (all type of filters, fuel consumption, maintenance record sheet etc.)

·         Maintain close links and inform the Senior Management of all issues likely to affect the operation of Project.

·         Responsible for check vehicle’s log book and routine maintenance.

·         Preparation of plan and tools for any emergency of disaster like (Fire, Work Accident)

·         Responsible for receiving, sending mails and correspondence to concerning departments or offices.

·         Diplomatically built up the good relationship with the neighbors and local peoples to achieving the solutions of particular issues locally.

·         Checking the eggs setting, hatch report and chicks sale reports etc,

Duties and Responsibilities
 
·         Type correspondance, reports and other documents.

·         Maintain the contractor’s billing files, open and distrubute the mail.

·         Coordinate repairs to office equipment and general office tasks including filing and photo copying.

·         To fully involve the site activities like supervision of manufacturing and laying of RCC Pipe 12’’ Dia to 72’’ Dia and laying of GRP pipe.

·         To supervise the construction work of manhole, disposal station, lift station, Generator Room, Family Quarter and Treatment Plants etc.