خلاصہ

To work for the prestigious organization with all my efficiency, diligence and integrity for taking the company to the next level and enhancing the profits of the company and heightening the strong customer rapport. My active experience and communication skills can help in achieving the customer satisfaction

پراجیکٹس

Retail Network expansions

تجربہ

کمپنی کا لوگو
Sr. Executive Retail Operations
Digital World Pakistan
جولائی ۲۰۲۱ - موجودہ | Lahore, Pakistan


Responsible for manage the operations of all branches and EDP, s.
Preparing the branches and EDP, s audit plan and conducting the audit process as per set SOP, s.
Responsible for preparing the monthly and annual Receivable Reports.
Follow up the payments which has overdue the credit period days set by the company.
Monthly preparing the Credit Limit analysis report for dealers and change their credit limits as per required according to their payment history.
Preparing the daily sales, collection and deposit report for all the branches and EDP, s.
Daily coordinate with all branches and EDP’s regarding their operational matters and providing resolution for the queries.
Monthly preparing the tax Challans Reports for all branches and EDP’s.

کمپنی کا لوگو
Operations Manager
Popcorn Place
اکتوبر ۲۰۱۹ - مئی ۲۰۲۱ | Dammam, Saudi Arabia

کمپنی کا لوگو
Operations Manager
POSH BITE COMPANY LLC
دسمبر ۲۰۱۳ - فروری ۲۰۱۹ | Dubai, United Arab Emirates

• Direct and supervise retail staff across several retail outlets to ensure they meet set objectives
• Provide training to retail employees to develop their skills and enhance their job performance
• Ensure compliance with company policies and procedures
• Provide solutions that address performance issues in a timely and effective manner
• Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele
• Contact store managers and other retail staff to communicate relevant information
• Mentor and motivate sales staff to put in their best in order to achieve financial goals
• Develop and implement budget and plans for retail operations
• Visit retail establishments to ensure efficient and effective management as well as high performance sales
• Develop policies for the merchandising of goods in retail stores
• Monitor inventory levels to determine the need for stock supply at each retail outlet
• Ensure compliance with health/safety policies and procedures at retail sites
• Listen to customer complaints to address & resolve their issues
• Evaluate operational and financial records to determine sales performance of a retail store.

کمپنی کا لوگو
Assistant Store Manager
BHS ( Al Maya Group)
جون ۲۰۱۰ - اگست ۲۰۱۳ | Dubai, United Arab Emirates

British Home Store (UAE) June 2010 to August 2013
Assistant Store Manager
Responsibilities:
• To make the store individual sales plan.
• Motivate to store sales team for achieving sales target.
• Gives awareness to staff about market positions.
• Managing the stock supply and demand.
• Handling the stock shortage.
• To make staff schedule according to store requirements. .
• To make the cash and bank statements on daily basis.
• To make the staff salary sheets and attendance details through ATS Systems and manually also.
• To analysis the sales reports to know about sales achievements and last year’s sales targets analysis.
• To analysis stock reports to make sure the maximum availability of stock on the floor.
• To make the department wise sales reports and analysis the top selling departments in the store and make sure the availability of top selling department on floor.

کمپنی کا لوگو
Team Member
KFC
دسمبر ۲۰۰۷ - اکتوبر ۲۰۰۹ | Lahore, Pakistan

Responsibilities
• To collect the data from customers feedback.
• Maintain the closing stock report.
• Maintain LIFO FIFO for stock record.
• Follow up all the company food policy standards.
• To handle the pos machine.

تعلیم

The Superior College
ماسٹرز, , MBA‎
Finance
فی صد 65%
2010
University of the Punjab
بیچلرز, , B.Com‎
فی صد 51%
2007
LAHORE BOARD
انٹرمیڈیٹ / اے لیول, , I.Com‎
فی صد 48%
2005
LAHORE BOARD
میٹرک / او لیول, , Matric in Arts‎
فی صد 50%
2003

پیشہ ورانہ مہارتیں

ماہر Account Management
ماہر Accounting Skills
ماہر Accounts Finalization
ماہر Accounts Handling
ماہر Accounts Managment Skills
ماہر Accounts Receivable
ماہر Active Listening
ماہر Admin Operations Management
ماہر Aesthetic Procedures Knowledge
ماہر After Sales
ماہر Amin Management
ماہر Analytical Skills
ماہر Analytical Thinking
ماہر Audit Management
ماہر Audit Reports Management
متوسط Banking
متوسط Basel Implementation
ماہر Binding Knowledge
ماہر Branch Management
ماہر Branch Support.
ماہر Brand Development Strategies
ماہر Brand Management
ماہر Build Strong Teams
ماہر Building Codes & Regulations
ماہر Business Development
ماہر Business Development Process
ماہر Business Development Process 1
ماہر Business Development Strategies
ماہر Business Orientation
ماہر Business Strategy
متوسط Candela
متوسط Candela Software Command
ابتدائی Career Development Coaching
ماہر Chat Support
ماہر clearance
ماہر Client Dealing
ماہر Client Relations Management
ماہر Client Relationship
ماہر Client Relationship Management
ماہر Clint Services
ماہر Clothing Retail Operations
ماہر Committed to Customer Services
ماہر Communication Skill
ماہر Configuration Switches
ماہر Configuring Software
ماہر Conflict Management
ماہر Conservation Awareness
متوسط Contact Center Consulting
ماہر Control Room Operations Handling
ماہر Convincing Skills

زبانیں

ماہر پنجابی
متوسط عربی
ماہر انگریزی
ماہر اردو