Responsibilities
Oversee domestic and international travel needs for multiple clients and
corporations.
Responsible for processing invoices, refunds, reconciliations, and accounts
receivable for all travel bookings
Using own knowledge and expertise provided beneficial advice to clients and
resolved any problematic issues
Ensure clients satisfaction through proactively meeting or exceeding expectations.
Communicated and maintained professional relationships with other tour
companies, airlines, and vendors.
Scheduled meetings with clients, discussed their needs and requirements, and
advised them on travel documentation.
Proficient in sustaining productivity, while managing multiple projects in a
demanding and fast-paced environment

Mentor new agents to successfully boost proficiency and consistently deliver
leadership-initiated goals
Advising clients on travel arrangements, e.g. visas and passports
Maintaining the data of customers
Handle all telephonic and walking enquiries
Ensure the ticket booking follow the correct date and format
Preparing daily sales report

Responsibilities
Provide literature and information to corporate clients concerning local tours,
travel routes, accommodation, local customs, fares, and travel
Enter data into our software and maintain client files
Prepare daily reports as required in written as well as computerized.
Respond to all calls and Emails quickly, professionally and courteously.

Responsibilities
Accountable for replying high-volume phone calls and the airline ticket details.
Contact handling interactions globally like inbound, outbound calls to build up
strong client relations.
Ticketing/Reservation and Travel Advising to airline customers.
Handling of PIA Frequent Flyer (Award Plus Program) members.
Working on Web ticketing and home delivery service facility.
Handling of Complaint management system to facilitate customers

Responsibilities
Managing sales and coordination with clients phone and in person
Processing of Orders
Handling of Inventory
Experienced in working with reservation systems and transactions process
Strong customer service skills and proficient in office duties