Troubleshoot network issues to quickly address and resolve problems, maintaining smooth operations and high service levels.
Provide technical support to users, addressing their concerns and resolving issues promptly to ensure user satisfaction and network reliability.
Manage and deploy network configurations, including VLANs and Optical Network Terminals (ONTS), to ensure optimal performance and connectivity across the network.
Support network implementations by aiding in the installation and configuration of new network systems and technologies, facilitating seamless integration and deployment.
Maintain and update network monitoring systems, configuring alerts and dashboards as needed to adapt to changing network demands and improve monitoring capabilities

Proficiently set up and administered routers and switches to ensure optimal network performance.
Gained experience with OSPF and EIGRP, enhancing routing efficiency and network performance.
Conducted thorough network configuration and setup, with a focus on IP addressing and subnetting to ensure effective network management.
Applied principles of network security by configuring Access Control Lists (ACLS), implementing basic security measures on Cisco devices, and managing firewall systems to enhance network protection. Acquired hands-on experience with Cisco routers and switches, demonstrating familiarity with Cisco IOS for efficient network administration.
Created and managed VLANs to effectively segment network traffic and improve overall network organization.